If you are having problems with the Yandex.Mail app, please let us know via the feedback form in the app:
- Pull the screen to the right.
- Tap Help and feedback under the folder list.
- Select Problem.
- Select a subject.
- Describe your problem in as much detail as possible.
Attention. If you'd like to report a problem with the mobile app, contact us from the app rather than on the Help page. This way your request will be received by the right support specialists and you will get a quicker response. Besides, when you send your request directly from the app, it lets the support specialists see some technical details that can help resolve the issue.
If the app crashes unexpectedly and you can't use it to contact us, please send the error message via the feedback form.