Mailbox settings

Change your signature

  1. Pull the screen to the right.

  2. Tap Settings (under the list of folders and labels).

  3. Select the account where you want to change the signature.
  4. Enter the text of your signature in the Signature field.

Set up the email list

Use conversation mode to organize your mailbox. It groups your emails by subject and sender and displays other emails in the thread on the email page.

To enable conversation mode:

  1. Pull the screen to the right.

  2. Tap Settings (under the list of folders and labels).

  3. Select the account where you want to enable conversation mode.

  4. Enable the Group by subject option.

To view the list of messages in a thread, tap the email row.

You can also resize the email list so that more emails fit on the screen. To enable compact mode:

  1. Pull the screen to the right.

  2. Tap Settings (under the list of folders and labels).

  3. In the Application block, enable the Compact mode option.

Set up notifications and sync selected folders

You can configure push notifications and synchronization for each folder separately:

  1. Pull the screen to the right.

  2. Tap Settings (under the list of folders and labels).

  3. Select the account where you want to receive notifications and synchronize selected folders.
  4. In the Notify of new messages field, select one of the following options for each folder:
    • Sync and notify me — the folder syncs in the background and you receive new email notifications.
    • Sync without notification — the folder syncs in the background and you don't receive new email notifications.
    • Do not sync — the folder syncs only if you open it.
      Attention. When you disable email uploads, notifications are disabled as well. You can't disable email uploads and enable notifications at the same time.

Contact support

If you are having problems with the Yandex.Mail app, please let us know via the feedback form in the app:

  1. Pull the screen to the right.
  2. Tap Help and feedback under the folder list.
  3. Select Problem.
  4. Select a subject.
  5. Describe your problem in as much detail as possible.
Attention. If you'd like to report a problem with the mobile app, please use the feedback form in the app rather than the one in Help. This way your request will be received by the right support specialists and you will get a quicker response. Besides, when you send your request directly from the app, it lets the support specialists see some technical details that can help resolve the issue.

If the app crashes unexpectedly and you can't use it to contact us, please send an error message via the feedback form.