Manage subscriptions

If you receive subscriptions to newsletters or other mailing lists in your Inbox folder, Yandex.Mail can help you organize them. Divide all your subscriptions into the ones you read and the ones you don't read. Email from subscriptions you do read will arrive in your Inbox, while new email from subscriptions you don't read will be automatically sent to the Trash folder.

Attention. All email in the Trash folder is automatically deleted in 31 days. Note that you will not be able to recover the deleted emails.
  1. View all your subscriptions
  2. Move emails to the Trash folder
  3. Receive email in the Inbox again
  4. Confirm new mailing lists

View all your subscriptions

  1. Pull the screen to the right.
  2. Tap Settings (under the list of folders and labels).
  3. Choose the account where you want to organize your subscriptions.
  4. Choose Manage subscriptions.

You will see all of your mailing lists on the Active tab. To view recent messages from a specific address, tap on it.

Move emails to the Trash folder

  1. On the Active tab, select the subscriptions you want to hide. New email from these addresses will be automatically sent to the Trash folder.
  2. Tap Hide <number> subscriptions.
  3. Enable the Delete old email option if you want to move old messages from the selected addresses from Inbox to Trash .
  4. Tap Hide <number> subscriptions.

Receive email in the Inbox again

  1. Open the Hidden tab.
  2. Mark the subscriptions you want to read. New email from these senders will arrive in your Inbox folder.
  3. Tap Activate <number> subscriptions.
  4. Confirm activation.

Confirm new mailing lists

Attention. This feature is only available if you have a Yandex 360 subscription.

To avoid getting promotional emails in your mailbox without permission, enable their confirmation. Yandex.Mail will inform you when you receive new subscription emails, and you'll just have to decide if you want to receive them or unsubscribe.

Enable confirmation of mailing lists
At the moment, you can only configure confirmation in the Yandex.Mail web interface. Once it's set up, you will be able to sort mailing lists in the app.
Sort new mailing lists
  1. Open the New tab.
  2. Select one or several subscriptions.
  3. Choose what to do with them. To do this, click:

    • Receive to add them to the Active tab and move the emails to your Inbox.
    • Disable to add them to the Disabled tab and move the emails to the Trash folder.
What happens when the subscription ends?
After your subscription ends, the emails from unsorted mailing lists are moved to the Inbox. Emails from subsequent mailing lists will also enter your Inbox.

If you are having problems with the Yandex.Mail app, please let us know via the feedback form in the app:

  1. Pull the screen to the right.
  2. Select Help and support under the list of folders.
  3. Select Problem.
  4. Select a subject.
  5. Describe your problem in as much detail as possible.
Attention. If you'd like to report a problem with the mobile app, please use the feedback form in the app rather than the one in Help. This way your request will be received by the right support specialists and you will get a quicker response. Besides, when you send your request directly from the app, our support specialists see the technical information that can help resolve the issue. If the app crashes unexpectedly and you can't use it to contact us, please send the error message via the feedback form.