Questions and answers

Getting started

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Routes

Map type

Offline maps

Road events

Traffic

Read the Yandex blog to find out more about how Yandex.Traffic works.

Possible issues

Questions and suggestions

You can send any questions and suggestions about the Yandex.Maps app via the feedback page.

Please describe your situation in as much detail as possible so that we can give you a proper answer.

To let us know about problems with setting the route or traveling along the route:

  1. Tap the Menu button .

  2. Go to Settings → Routes → Saved routes.

  3. Choose a route from the list (information about routes is saved automatically).

  4. Write your comments in the form that appears and tap Send (or Cancel to cancel sending).