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> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/m-maps/en/llms.txt


# Support

{% note info %}

If you spot an error on the map, you can [report](https://yandex.com/support/m-maps/en/improve.md) it. To do this, tap **Incorrect information** or **Edit building info** in the [organization](https://yandex.com/support/m-maps/en/objects.md#company) or [place](https://yandex.com/support/m-maps/en/objects.md#place) card.


{% endnote %}

To help us resolve your issue quickly, **send your question through the app** — this automatically shares your device's technical details with our support team:

1. Tap **<svg xmlns="http://www.w3.org/2000/svg" width="28" height="28" viewBox="0 0 28 28" fill="none"><g><mask id="svg-r941ah5z__mask0_302_2" style="mask-type:luminance" maskUnits="userSpaceOnUse" x="0" y="0" width="28" height="28"><path d="M28 0H0V28H28V0Z" fill="white"/></mask><g><path d="M14 28C21.732 28 28 21.732 28 14C28 6.26799 21.732 0 14 0C6.26799 0 0 6.26799 0 14C0 21.732 6.26799 28 14 28Z" fill="#F6F6F6"/><path d="M14 14.9074C11.6666 14.9074 9.91663 12.4191 9.91663 9.51961C9.91663 6.62013 11.4226 4.92586 14 4.92586C16.5773 4.92586 18.0833 6.62013 18.0833 9.51961C18.0833 12.4191 16.3333 14.9074 14 14.9074ZM14 23.074C10.0313 23.074 7.65668 22.5426 6.87614 21.48C6.7851 21.356 6.73878 21.2049 6.74462 21.0513C6.8542 18.1652 9.27267 16.7221 14 16.7221C18.7274 16.7221 21.1458 18.1652 21.2553 21.0514C21.2612 21.2051 21.2147 21.3562 21.1237 21.4801C20.343 22.5427 17.9684 23.074 14 23.074Z" fill="#CCCCCC"/></g></g><defs><clipPath id="svg-r941ah5z__clip0_302_2"><rect width="28" height="28" fill="white"/></clipPath></defs></svg> (profile picture)** → **Contact us**.

1. Select a topic and submit your message using the feedback form.

1. If you decide not to send a message to support, simply tap ![](_assets/ideas-off.png).

If you don't have access to the app, you can report a problem or ask a question on this page. Our support team may ask for additional technical details about your device.



<div class="cut-button">

{% cut "Contact support" %}



<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--g-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.com/surveys/1812/?&from=help&service=m-maps&iframe=1&lang=en">
  </iframe>
</div>




{% endcut %}

</div>

<!-- source: en/_includes/cut-button.md -->

<!-- endsource: en/_includes/cut-button.md -->


