Install
Device requirements
Yandex Maps is available on smartphones and tablets with iOS 15+ or Android 8+.
If you downloaded Yandex Maps to your Android 7 device, you can use app version 18.7 but updates will be unavailable. If you delete the app, you won't be able to download it again to a device with Android 7.
If you downloaded Yandex Maps to your iOS 14 or lower device, you can redownload an older version of the app.
Download the app
You can download Yandex Maps from Google Play or the App Store.
Check the app version
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Tap (profile picture). If you haven't signed in, tap .
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Tap Settings.
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Open About.
Update the app
Your device's operating system automatically detects when an update is available for the app and prompts you to install it. You can also manually update Yandex Maps to the latest version:
- Open the Google Play app.
- In the upper-right corner, tap your profile picture.
- Open Manage apps & device.
- Under Updates available, tap See details.
- Scroll to Yandex Maps and tap Update.
Alternatively, you can go to the Yandex Maps page in Google Play and tap Update.
Note
If you already have the latest version of Yandex Maps, the Update button changes to Open.
Your device's operating system automatically detects when an update is available for the app and prompts you to install it. You can also manually update Yandex Maps to the latest version:
- On your mobile device, open the App Store app.
- In the upper-right corner, tap your profile picture.
- Scroll to Yandex Maps and tap Update.
- Tap Update.
Alternatively, you can go to the Yandex Maps page in the App Store and tap Update.
Note
If you already have the latest version of Yandex Maps, the Update button changes to Open.
Delete the app
- On your mobile device, open the Google Play app.
- In the upper-right corner, tap your profile picture.
- Select Manage apps & device → Manage.
- Select Yandex Maps, then tap in the upper-right corner.
- Tap Uninstall.
- On the device home screen, tap and hold the Yandex Maps icon.
- Tap Remove App → Delete App.
If you were logged in, your saved places and settings won't disappear after deleting the app. To use them again, reinstall the app and log in to the same account.
If you delete the app while you're not logged in, you'll lose your bookmarks and general settings.
All downloaded maps will also be deleted along with the app. You can download them again after reinstalling the app.
FAQ
The app won't open or keeps crashing when I'm trying to use it
- Update to the latest version of the app.
- If you're using an Android device, make sure it has enough RAM. If it's running low on RAM, close other apps.
If the suggested steps didn't help, contact support.
I can't install or update the app
Check that your device meets hardware requirements for the app to run.
If your device meets these requirements:
Note that menu item names may vary depending on your device.
Check your Wi-Fi or mobile data connection
- Make sure you have a strong, stable network connection.
- Switch to Wi-Fi if possible.
Check how much storage space you have available
Apps may fail to download or install when your device has less than 1 GB of free storage.
To check your available storage, navigate to Settings → Storage.
If your storage is nearly full, free up space by deleting files you no longer need.
Check for Android updates
To check for updates, navigate to Settings → System → Software update → System update. Download and install any available updates.
Check your date and time settings
Confirm that your device shows the correct date and time. To do this, follow these steps:
- Select Settings → System → Date & time.
- Make sure automatic time and time zone detection are both turned on. If either setting is disabled, turn it on.
- Wait a few minutes, then try installing the app again.
Once you've addressed these potential issues, restart your device and attempt the installation again.
Note that menu item names may vary depending on your device.
Check your storage status by tapping Settings → General → iPhone Storage.
If your storage is nearly full, free up space by deleting files you no longer need.
If you've tried all these steps but still can't install or update the app, reach out to support for help.
The app is pre-installed on the device, and I can't remove it
Some manufacturers ship their devices with Yandex Maps already pre-installed on them. While pre-installed apps can't be deleted completely, you can disable them. Once disabled, these apps won't run, update, or access your data.