Support

If you're having a problem using the mobile version of Yandex Mail, please let us know via the feedback form in the mobile version:

  1. In the upper-left corner of the screen, tap .
  2. Tap Settings → Help and support → Feedback.
  3. Describe your problem in as much detail as possible.
Attention. If you'd like to report a problem with the Yandex Mail mobile app, please use the feedback form in the app rather than the one in Help. That way, the right support specialist will receive your request, and you'll get a reply sooner. When you send a report via Yandex Mail, our specialists can view all the relevant technical information to help you more effectively.

If you can't open the mobile version of Yandex Mail and use it to contact us, please send the error message via the feedback form.