Deleting inactive accounts

Yandex ID is your one-stop account for using various Yandex services, including Mail, Taxi, Kinopoisk, and Disk.

Inactive accounts are easier to hack, because they often have an old password that could have already been compromised. If you haven't used Yandex services for 2.5 years, we'll delete your account and data for security reasons. See Data on services to learn more about what is stored in your account.

Before deletion, we'll send notification emails to the email address linked to your Yandex ID and the recovery email address if you added one.

Your account will be deleted after 2.5 years of inactivity. You won't be able to recover it. The usernames that you used in Yandex services after registration won't be available for registering again.

FAQ

Why does Yandex delete accounts?

Inactive accounts are easier to hack, because they often have an old password that could have already been compromised. Learn more about how and why malicious actors hack accounts

Which accounts can't be deleted?

An account can't be deleted if:

It has a linked bank account in Yandex Bank.
There is an unpaid amount in Yandex Split.
Yandex Balance is used.
The user is an administrator of a Yandex 360 for Business account.
It's a child account.

What do I do to keep my account?

Simply log in. If you forgot your username and password, follow the recommendations on the Support service page.

Can I recover a deleted account?

Deleted accounts can't be recovered.

Where do you send email notifications?

They are sent to the email address linked to your Yandex ID and the recovery email address if you added one. See Alternate email addresses to learn how to add a recovery address.

I no longer need this account. How do I delete it myself?

Follow these instructions.