Restore access
If possible, fill out the form on the same computer using the same browser and network connection that you normally use to access your account. If you're not sure you remember the exact data, enter it as best you can.
The more you can remember about how you used your account and what information your provided within that account, the more likely it is that your access will be restored.
Alert
Our support personnel will only be able to help you if you gave your real full name and birth date when registering your account.
If you don't want to wait, you can tryto restore your access yourself one more time or registering a new account.