---
metadata:
  - name: generator
    content: Diplodoc Platform v5.50.5
alternate:
  - https://yandex.com/support/id/en/security/delete-account.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/id/en/llms.txt

# Deleting inactive accounts

Yandex ID is your one-stop account for using various Yandex services, including Mail, Taxi, Kinopoisk, and Disk.

Inactive accounts are easier to hack, because they often have an old password that could have already been compromised. If you haven't used Yandex services for 2.5 years, your account may be deleted along with all the data for security reasons. See [Data in services](https://yandex.com/support/id/en/data.md) to learn more about what is stored in your account.

Before deletion, we'll send notification emails to the email address linked to your Yandex ID and the recovery email address if you [added](https://yandex.com/support/id/en/authorization/email.md#howtoadd) one.

Deleted accounts can't be recovered. The usernames that you used in Yandex services after registration won't be available for registering again.

## FAQ


{% cut "Why does Yandex delete accounts?" %}

Inactive accounts are easier to hack, because they often have an old password that could have already been compromised. [Learn more about how and why malicious actors hack accounts](https://yandex.com/support/id/en/security.md#why)

{% endcut %}

{% cut "Which accounts can't be deleted?" %}

An account can't be deleted if:
- It has a linked bank account in [Yandex Bank](https://bank.yandex.ru).
- There is an unpaid amount in [Yandex Split](https://yandex.ru/support2/split/ru/).
- [Yandex Balance](https://yandex.ru/support/balance/index.html) is used.
- The user is an administrator of a [Yandex 360 for Business account](https://360.yandex.com/business/domain-mail/).
- It's a [child account](https://yandex.com/support/id/en/family/children.md).


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{% cut "What do I do to keep my account?" %}

Simply [log in](https://yandex.com/support/id/en/auth.md). If you forgot your username and password, follow the recommendations on the [Support service](https://yandex.com/support/id/en/feedback.md) page.

{% endcut %}

{% cut "Can I recover a deleted account?" %}

Deleted accounts can't be recovered.

{% endcut %}

{% cut "Where do you send email notifications?" %}

They are sent to the email address linked to your Yandex ID and the recovery email address if you added one. See [Alternate email addresses](https://yandex.com/support/id/en/authorization/email.md) to learn how to add a recovery address.

{% endcut %}

{% cut "I no longer need this account. How do I delete it myself?" %}

Follow [these instructions](https://yandex.com/support/id/en/delete.md).

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<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/13478856.f3cc69fc92d7c9e7cfe884715501e73ae78cae5c/?&iframe=1&lang=en">
  </iframe>
</div>

{% endcut %}

</div>

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