---
metadata:
- name: generator
content: Diplodoc Platform v5.25.4
alternate:
- https://yandex.com/support/global-tasks/en/tasks/captcha.md
- https://yandex.com/support/global-tasks/hy/tasks/captcha.md
sourcePath: en/common/tasks/captcha.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/global-tasks/en/llms.txt
# Enter CAPTCHA
A CAPTCHA test may appear on the screen while you're completing a task. It's an image with symbols that you need to select or click in a specific order (indicated below the image). This helps the system make sure you perform the task, not a script or a bot.
All performers get a CAPTCHA, regardless of their experience or number of completed tasks.
{% cut "Screenshot: CAPTCHA example" %}
{% endcut %}
## Recommendations for CAPTCHA
- Enter all the symbols exactly in the order shown below the image.
- If you can't see the image clearly, click to listen to the audio test instead. To switch back to the image, click .
- If the symbols are too small, zoom in: hold **CTRL** (Windows) or **Cmd** (OS X) and keep pressing **+** or **−** key.
- If you can't see the symbols that need to be clicked, refresh the CAPTCHA by clicking .
- If you clicked **Submit** and a CAPTCHA appeared again, it means the order of the symbols you entered was incorrect. Enter the symbols again.
- Pay attention when entering CAPTCHA and don't refresh it too often. This might lead to account blocking.
## Q&A
{% cut "I've been blocked, what should I do?" %}
Follow the link from the administrator's message and fill out the form. Our support will process your unblock request.
{% endcut %}
{% cut "Why do I get CAPTCHA too often?" %}
The Yandex Tasks platform determines how often users get the CAPTCHA test. If you think you're getting too many CAPTCHAs, contact [support](https://yandex.com/support/global-tasks/en/support.md).
{% endcut %}
{% include [contact-support](../_includes/contact-support-b30833e231bf.md) %}