Become a successful performer
To be productive on tasks and earn extra money, follow the platform's rules and avoid violations.
Platform rules
- Enter your real data at registration.
- Use only one account.
- Read the instructions thoroughly and be responsible when completing tasks. This will help you develop your skills, get access to more expensive tasks, and earn rewards.
- Complete tasks properly and follow the instructions. Otherwise, the number of tasks available to you on the platform might be temporarily reduced.
- Talk to the task authors and support in a constructive and official manner.
Tip
You can always ask for help. If you need clarifications for a task, contact the requester in a direct message. If you have a question about using the platform or experience a technical issue, contact support.
Block reasons
Most blocks in Yandex Tasks occur due to User Agreement violations.
User Agreement violation
The Yandex Tasks anti-fraud system makes sure the performers don't violate the platform rules. If you violate the rules, your account can be suspended or permanently blocked.
- Don't use the platform if you are under 18 years old.
- Don't provide fake data in your profile or at registration. Otherwise, you won't be able to confirm account ownership and withdraw money.
- Don't give access to your account to other people.
- Don't use multiple accounts.
- Don't skip the captcha and make sure you enter it correctly.
- Don't use scripts or bots to complete tasks automatically.
- Don't share task screenshots in personal messages or in social media. This would break the privacy.
How do I remove the block?
User Agreement violation
If you've been blocked for a User Agreement violation, you'll get:
- An automatic notification about the blocking.
- A block notification on the screen with a link to the appeal form.
To unblock your account:
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Open the form by selecting Fill out the form.
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Fill out the feedback form. Depending on the reason for the ban, you may be asked to:
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Write why you disagree with the ban.
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Upload a video or screenshot showing the sequence of your actions if you believe that the ban was caused by technical issues.
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Upload a photo with the PIN code from the form to confirm your identity.
Requirements for the photo with the PIN code:
- File format: JPG or PNG. Image size: at least 500 × 500 pixels.
- The PIN code must be written by hand, not typed.
- Good photo quality. The PIN code must be clearly visible in the photo.
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Wait for the reply. The review usually takes a few days.
If you've met all recommendations but your account is still blocked, contact support.
Troubleshooting
My account's been blocked. Can I delete it?
If you want to delete your account and stop using Yandex Tasks instead of unblocking it, contact support.
A system that detects and prevents fraudulent behavior in Yandex Tasks. It scans user actions and blocks suspicious accounts.