Become a successful performer

To be productive on tasks and earn extra money, follow the platform's rules and avoid violations.

Platform rules

  • Enter your real data at registration.
  • Use only one account.
  • Read the instructions thoroughly and be responsible when completing tasks. This will help you develop your skills, get access to more expensive tasks, and earn rewards.
  • Complete tasks properly and follow the instructions. Otherwise, the number of tasks available to you on the platform might be temporarily reduced.
  • Talk to the task authors and support in a constructive and official manner.

Tip

You can always ask for help. If you need clarifications for a task, contact the requester in a direct message. If you have a question about using the platform or experience a technical issue, contact support.

Block reasons

Most blocks in Yandex Tasks occur due to User Agreement violations.

User Agreement violation

The Yandex Tasks anti-fraud system makes sure the performers don't violate the platform rules. If you violate the rules, your account can be suspended or permanently blocked.

  • Don't use the platform if you are under 18 years old.
  • Don't provide fake data in your profile or at registration. Otherwise, you won't be able to confirm account ownership and withdraw money.
  • Don't give access to your account to other people.
  • Don't use multiple accounts.
  • Don't skip the captcha and make sure you enter it correctly.
  • Don't use scripts or bots to complete tasks automatically.
  • Don't share task screenshots in personal messages or in social media. This would break the privacy.

How do I remove the block?

User Agreement violation

If you've been blocked for a User Agreement violation, you'll get:

  • An automatic notification about the blocking.
  • A block notification on the screen with a link to the appeal form.

To unblock your account:

  1. Open the form by selecting Fill out the form.

  2. Fill out the feedback form. Depending on the reason for the ban, you may be asked to:

    • Write why you disagree with the ban.

    • Upload a video or screenshot showing the sequence of your actions if you believe that the ban was caused by technical issues.

    • Upload a photo with the PIN code from the form to confirm your identity.

      Requirements for the photo with the PIN code:

      • File format: JPG or PNG. Image size: at least 500 × 500 pixels.
      • The PIN code must be written by hand, not typed.
      • Good photo quality. The PIN code must be clearly visible in the photo.
  3. Wait for the reply. The review usually takes a few days.

If you've met all recommendations but your account is still blocked, contact support.

Troubleshooting

My account's been blocked. Can I delete it?

If you want to delete your account and stop using Yandex Tasks instead of unblocking it, contact support.

Contact support

A system that detects and prevents fraudulent behavior in Yandex Tasks. It scans user actions and blocks suspicious accounts.