Control of goods

There is no place for sellers deceiving customers on Yandex Market. Stores are permanently blocked for selling:

• non-original products disguised as original;
• discounted or used goods disguised as new;
• incomplete products;
• products that are not adapted to work in Russia;
• products prohibited for sale on the Market;
• goods that do not comply with the law, and goods whose turnover is prohibited in the Russian Federation.

Sale of non-original goods under the guise of original

The market carefully ensures that all branded products for which a trademark is registered are original. The Quality Service blocks stores that violate this rule. Therefore, the Market may request documents confirming the originality of the products you sell.

Depending on the supply chain, provide the Market with these documents:

You are the copyright holder of the brand

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• Trademark certificate.

You bought the product from the brand's copyright holder

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• Your contract with the copyright holder. For example, a license agreement, a distribution agreement, or a purchase and sale agreement.
• An invoice and a document confirming the transfer of the goods from the copyright holder.

You bought the product from an official representative or an authorized seller of the brand

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• Your contract with an official representative or an authorized seller. For example, a license agreement, a distribution agreement, or a purchase and sale agreement.
• An invoice and a document confirming the transfer of the goods from an official representative or an authorized seller.
• A document from the copyright holder that grants the official representative or authorized seller the right to use the trademark. For example, an information letter, a certificate from an official representative or an authorized seller, or a link to a list of authorized sellers on the copyright holder's official website.

You bought the product from another supplier

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• Your contract with the supplier. For example, a license agreement, a distribution agreement, or a purchase and sale agreement.
• An invoice and a document confirming the transfer of the goods from the supplier.
• Documents that confirm the work of your supplier with an official representative or an authorized seller. For example, an information letter from an official representative, an invoice, and a payment document.
• A document from the copyright holder that grants the official representative or authorized seller the right to use the trademark. For example, an information letter, a certificate from an official representative or an authorized seller, or a link to a list of authorized sellers on the copyright holder's official website.

If the supply chain is larger, provide a complete set of documents for each participant.

Prohibited product in the assortment

You cannot sell anything on the Market that is prohibited by law and dangerous for delivery or storage. To protect the seller and the service from accidents and violations of the law, the Market monitors the availability of such goods in the showcase.

You can check the list of prohibited goods in the article What can not be sold ⚠️.