Ultima Yandex Market
Ultima Yandex Market is a carefully selected range of premium products on the Market.
Such products receive additional promotion from the Market, for example:
- they are displayed in their own prominent section on the Market,
- they receive a special badge that highlights them in the showcase among other products,
- They are promoted through outdoor advertising, digital advertising, and other means.
The Market helps you fill out the cards of such products: it offers you to add high-quality photos, a detailed description, specify all the necessary characteristics and edit them if something has changed.
Note
The cost of placing products in the Ultima Yandex Market section is the standard tariff in the product category + 1.5%. View pricing plans
Terms of participation
To start selling such products, you need to meet several requirements:
- The store must operate according to the FBY, FBS, or Express model.
- No more than 2 cancellations per month due to the store's fault.
- The store's rating is at least 4.5. How it is calculated
- At least 500 orders have been delivered since the beginning of 2024.
- You will need to upload documents confirming the originality of the products. How to do it
If the requirements are met, fill out the application and send it to the Market. by the link — Yandex. Market will contact you based on the results of the review. The products suitable for the section are selected by the Market's expert commission, and if the proposed range does not fit, the application may be rejected.
How to work with orders
Ultima Yandex Market products are marked with a special icon in the cabinet.
You need to work with orders that contain such products in the same way as with any other — according to the instructions for your store's operating model.
So far, additional actions are needed only if you sell clothes, shoes, or accessories — you will need a safetag for them.
Working with safetags
A safetag is a special tag that attaches to a product and confirms its originality. The buyer will not be able to return the product without a safe tag or if it is damaged or re-attached to the product.
If you sell clothes, shoes, or accessories, you need to attach a safety tag to the product before packing or shipping. Secure it where it is convenient: for example, on the label of a T-shirt or on the lace hole.
If there is nowhere to attach the safe tag, ship the product without it. In this case, tell Yandex. Market that the order was shipped without a safe tag and specify its number.
Note
If you have run out of safetags, just write to the Yandex.Market support service. Don't forget to warn us if you need to ship some product without a safe tag.
How to receive refunds
If something doesn't fit, the buyer will have more time to return the product than usual - 28 days. If possible, the Market will additionally check the returned product to check the condition of the safe tag and reduce the number of incorrect returns.
Otherwise, refunds are the same as usual.
Termination of participation
If a seller sells non—original products, and the Market receives legitimate customer complaints, it may deprive the seller of the opportunity to place their products in the Ultima Yandex Market section.
To stop posting on your own initiative, write to the support service in the Store's dashboard.