Report on the execution of the order and on the offset of mutual claims

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The report shows how much money the Market has received from customers, how much it has already transferred to you and how much it still owes.

The details of each amount can be found in the Excel reports on payments:

  1. In the cabinet, select Finance → Financial statements → On payments.
  2. In the filter Period set the calendar month for which the report is needed.
  3. Select the desired agreement in the filter Contract number.
  4. Click Generate a report.
  5. Download the report when it is generated.

What do the numbers in the agent's report mean?

Incoming balance at the beginning of the reporting period

The amount that the Market owes you at the beginning of the month.

Why didn't he transfer it right away?

The Market transfers money to you in accordance with the payment schedule, and not at the end of the reporting period.
For example, you receive payments on the 4th and 20th of each month. Payments for all orders delivered from June 20 to July 3 will arrive on July 4. Therefore, as of June 30, the Market will owe you this money.

Received from consumers to the customer's address

The amount that the Market received from the buyers of your products.

How to see each payment separately

Set up filters in Payment Report:

  • in the column Date of the transaction set the desired calendar month;
  • in the column Transaction Source select in the filter Buyer's payment.
  • in the column Transaction Type exclude the type Adjustment of accrual if there are any.

Returned to consumers at the customer's expense

The amount that the Market returned to customers who refused the purchased goods.

How to see each payment separately

Set up filters in Payment Report:

  • in the column Date of the transaction set the desired calendar month;
  • in the column Transaction Source select in the filter Buyer's payment, Refund of the buyer's payment and Payment of expenses to the buyer upon return of goods of inadequate quality.
  • in the column Transaction Type select in the filter Refund and Adjustment of accrual if there are any.

Withheld by the contractor: payments returned to consumers

This line is not used.

Withheld by the contractor: The cost of services rendered

The amount that the Market withheld this month for services rendered it last month. For example, the act for June will indicate the amount of deduction for services rendered in May. Details can be found in the May act on services rendered.

Note

If you made a payment yourself during the last month, the amount in this field will be less than the amount of this payment.

Example

The cost of services for May was 20,000 rubles. In May, you made a payment in the amount of 8000 rubles. The cost of services in the agent's report for June will be 12,000 rubles.

Compensation of the contractor to the customer

If the Market loses or damages your product, it will compensate you for its cost. Such payments are not considered your revenue and are not taxed.

To be transferred by the contractor to the customer's account

The amount that the Market owes you based on the results of the month for which this report was issued: customer payments + contractor's compensation − deductions for services and refunds.

What does this amount consist of?

Set up filters in Payment Report:

  • in the column Date of the transaction set the desired calendar month;
  • in the column Transaction Source select in the filter Buyer's payment, Refund of the buyer's payment, Payment for Yandex Market services, Compensation for lost shipments, Payment of expenses to the buyer upon return of goods of inadequate quality.
Why is there 0 rubles in this line?

This means that the amount of payments made by customers this month was not enough to pay for the services of the Market and compensate for refunds for the previous month.

Transferred by the contractor to the customer's account

How much money has the Market actually transferred to you this month.

How to see what this amount is made of

Set up filters in Payment Report:

  • remove the filter in the column Date of the transaction.
  • set up a filter by column Date of the payment order — Select the desired calendar month.
  • in the column Transaction Source select in the filter Buyer's payment, Refund of the buyer's payment, Payment for Yandex Market services, Compensation for lost shipments, Payment of expenses to the buyer upon return of goods of inadequate quality, Erroneous payment.
Why is it different from the one that is to be listed?

Because the Market transfers money to you in accordance with the payment schedule, and not at the end of the reporting period.
For example, you receive payments on the 4th and 20th of each month. By the end of June, it turned out that the Market owes you 100,000 rubles. On June 20, you received 60,000, and you will receive the remaining 40,000 only on July 4.
Therefore, the act will indicate that 100,000 are to be transferred, but 60,000 have actually been transferred. The remaining 40,000 will be included in the outgoing balance at the end of the reporting period.

Transferred by the customer to the contractor's account

This amount is displayed if you have sent payments at the request of the Market. If you have not sent such payments, do not pay attention to this line.

Outgoing balance at the end of the reporting period

The amount that Yandex Market owes you at the end of the month. You will receive it on the next payment day according to the schedule.