The act of services rendered
Alert
Эта страница устарела. Если у вас есть вопросы по работе этого раздела, пожалуйста, обратитесь к вашему менеджеру.
This document lists all the services that the Market has provided to you over the past month. For example, in the act from April 30th The services provided in April are listed.
The amount owed to the Market for services is indicated in the line Total according to the act. It will be deducted from customer payments next month — in our example, this is May.
How to view the details of accruals
To see why such amounts are accrued, download the report The cost of services.
- In the cabinet, select Finance → Financial statements → By the cost of services.
- Select the report type By the date of the act formation.
- In the filter Period set the calendar month for which the report is needed.
- Select the desired agreement in the filter Contract number.
- Click Generate a report.
- Download the report when it is generated.
Each sheet of the report contains details on one service. You will find the amount for each service on the sheet Summary.
Alert
In the acts for all months up to and including February 2022, the cost of services is indicated without VAT. If you are working with old acts, keep this in mind: the cost indicated in the reports is exactly 20% higher.
The names of the services in the act and the names of the sheets may differ — use the table to correlate one with the other.
What is written in the act |
Models |
What is the name of the sheet in the "Cost of services" report |
Where to see the details |
Remuneration for accepting funds |
All |
Payment acceptance |
|
Remuneration for the transfer of funds |
All |
Transfer of payment |
|
Placement of product offers |
All |
Placing goods on display |
|
Promotion services on the Yandex Market service |
All |
Sales Boost |
|
Promotion services on the Yandex Market service (Shelves) |
All |
Shelves |
|
Placement of banners on the Yandex Market website on auction terms |
All |
Banners |
|
The service of connecting to the loyalty program |
All |
Loyalty program and reviews |
|
Delivery of goods to consumers |
FBY and FBS |
Delivery to the buyer |
|
Processing service at the sorting center or reception point |
FBS |
Order processing |
Questions and answers
Why don't the numbers on the Summary sheet and in the act converge?
Make sure that you have downloaded the report for the required period and with the data for the required contract.
What should I do if I disagree with the act?
Write to the support service via the [feedback form](*feedback form).
What should I do if the product placement fee in the cost of services report does not correspond to the category tariff?
Most likely, the product category is not specified or is specified incorrectly. To check and change a category, do this:
- Open the page Products →Catalog.
- Enter the name of the product in the search field for which the cost of the service is incorrectly calculated.
- Open the product page and select the item in the table of contents on the right Characteristics in the category.
- Click on the field Category on The Market, then — Change the category, select the appropriate one and click Save and complete.
The act is drawn up on the last day of the month and arrives to you within the first five working days of the next month.
To open the feedback form, go to the section in the dashboard Communication → Support → Settlements and documents.