Flights

Security

Yandex only works with trusted partners. The service checks every day to ensure that information is up-to-date, calls are answered, no extra fees are charged, and that ticket prices displayed are current.

Before booking a ticket online, carefully read the user agreement to find out what to do if you need to replace or refund your ticket, and what to do in emergency situations. Make sure that you receive your e-ticket within the time frame specified in the user agreement and check that all the details it contains are correct. Also pay attention to what the baggage allowance is.

When you book a ticket, you must provide correct passenger information so that all documents can be compiled properly. If you the information you provide is incorrect, you will not be allowed to check in for your flight.

If you have questions about safety, please contact the airline you purchased tickets from.

After you have paid for your ticket, you will receive an email confirming payment and your e-ticket. If you do not receive this confirmation, contact customer support at the company where you booked the ticket.