Mail for domain

Problems with access to domain management

Attention! You can only manage the domain from an account located at the yandex.com domain. It is impossible to sign in with accounts located on your domain.

I forgot the password to the account the domain is connected to.

If login failed, use the Forgot your password? link to restore access.

Attention! You can restore the password by answering the security question, or by using an additional email or mobile phone (depending on what methods of password recovery you selected).

I failed to restore access to the domain control panel.

If you are unable to restore access by answering the security question or by using an additional email or phone number, click Forgot your password? and use the feedback form to get in touch with us. We will do our best to help and switch your domain management to a different account.

I do not remember which account the domain is connected to

Try to use the hint on the password recovery page. If you have recently used the the same computer to access the account the domain is connected to, "Maybe,..." will be displayed under the field "Username or email" as an alternative to the suggested username. If you have corresponded with some of your contacts using the forgotten account, they might be able to provide the email address to you.

If you cannot remember your username at all, please write to us using the feedback form and we will do our best to help and switch your domain management to a different account.