Uploading files to Disk
Uploading files from the web interface
- Go to the Disk page.
- Open the Yandex.Disk folder you want to add files to.
- Drag separate files or an entire folder to the page (you can also upload separate files to the page by clicking Upload).Note. If your folders aren't uploading, make sure you are using a browser powered by WebKit.
To upload more files, click Upload more. To hide the upload box, click Hide.
You can quit loading files while they are in the process of loading. To do this, click Cancel all uploads.
You can also share a link to the file as soon as it has uploaded.
Uploading files using the “Yandex.Disk” computer application
Install the “Yandex.Disk” application and copy the files you want to upload to the folder created by the program.
All files and folders placed in the Yandex.Disk folder will be automatically uploaded to Disk (synced).
Uploading from iOS and Android devices
The Yandex.Disk mobile apps let you upload files from your phone as well as take photos and save them directly to Disk.
Open the folder where you want to upload your file and tap .
You will then be asked whether you would like to upload a file from your Camera Roll, take a new photo or create a folder.
To upload photos from your Camera Roll, you'll first need to select the album. Then choose the photos and tap Done.
Open the folder to upload files to and tap .
You will then be asked to select an existing file, take a photograph or create a new folder.
Copying files shared by others
If someone shares a link to a file stored on Yandex.Disk with you, you can copy this file to your Disk.
To copy a file, click on the link you received and then click Save to Yandex.Disk in the properties panel on the right. The file will be moved to your Downloads folder on Yandex.Disk.
You can find the Downloads folder in the upper panel of Yandex.Disk. To do this, click.
Importing photos from social networks
Just follow these steps:
- Go to Photos from social networks in the panel on the right.
- Select a social network and click the corresponding button:
- (Optional) Log in and allow Yandex to access your social network account.Note. To connect your social network account to Yandex.Disk, Yandex needs to access your account. Yandex will not use your account information in any way that you did not give us permission to.
- Select albums and click Next. Photos will then be imported to your Social networks folder.
Problems with uploads
A file was marked as a virus
All files that are created, uploaded, or are already stored on Yandex.Disk are checked for viruses. If our antivirus marks a file as suspicious, it's possible the file is actually infected.
You can independently verify a file using Virus Total, where files are checked using dozens of antivirus products.
A file won't upload
If you receive an error message while uploading a file, please make sure that the file is smaller than 2 GB, which is the maximum size for the web interface. You will need to use the Yandex.Disk app or connect via WebDAV to upload larger files.
If the file is smaller than 2 GB, the issue may be caused by a proxy server or a second firewall (in addition to the default OS firewall). Try temporarily disabling your firewalls and upload the files again.
You might also try disabling your antivirus software to rule out any possibility of it interfering with the app. If that doesn't work, see if using a different browser solves your problem. You can download another browser from browsers.yandex.com.
The upload speed is very slow
Proxy servers and additional firewalls are the most common causes of slow download speeds. We recommend temporarily disabling them while you download the file.
These recommendations didn't help
If you have followed all these steps but they did not solve your problem, or if your question is not in the list, contact our customer support using the form below.