Low connection speed

We don't impose any strict restrictions on uploads over WebDAV. However, some WebDAV clients process files locally before uploading them to the server.

Windows Explorer, davfs2 and several other programs work this way. When using Windows Explorer, the file will be processed locally on your computer and will only be uploaded to our server webdav.yandex.com later. The file transfer speed displayed in our app represents the file processing speed and not the upload rate. This is a characteristic of the WebDAV client.

These recommendations didn't help

If you couldn't find an answer to your question, please let us know.

We will need the following information:

  • your Yandex username
  • the exact date and time the problem occurred
  • the name of the file that you're having trouble uploading or downloading
  • the name of the app you use to connect to Disk
  • the results of the ping and tracert commands to our server webdav.yandex.ru

Attach a screenshot if possible.