Purchasing additional storage

You can buy additional storage on Disk for one month or one year. Go to the Get More Disk Space page, choose the amount of additional space you want — 10 GB, 100 GB, or 1 TB — and pay using your bank card (Visa or Mastercard).

  • The additional space you purchase is added to what you already have (i.e. the total free and paid Yandex.Disk space that you had before purchasing more space). For example, if your Disk was 12GB, after purchasing an additional 100GB of space your total volume will increase to 112GB.
  • You can buy additional space an unlimited number of times and in various volumes.
How can I cancel recurrent payments?

To shut off automatic payments, go to the Space Purchased section and click on Recurring Payments → Cancel. You will then need to confirm the cancellation on the page that appears.

  1. Go to the Increase Space page
What will happen when my paid package expires?
  • If your paid package expires, the unpaid amount of space will be disabled.

  • Your current Yandex.Disk files will not be deleted or blocked even if their size exceeds the storage limit.

  • If total file size exceeds the available limit, you won't be able to upload any new files until you free up space or purchase additional storage again.

  • To free up space, you can delete files from Yandex.Disk or move them to folders on your computer that are not synced with Disk.

An error occurred when purchasing additional storage

The majority of payment issues occur on your bank’s side. Unfortunately, we receive error messages without any additional information.

Here are some common reasons for payment errors:

  • Invalid credit card information Check the credit card number, expiration date, CVV/CVC, and name on the card and then try processing the transaction again.

  • Insufficient funds available in account.

  • The credit card appears to be expired.

  • Transaction limit exceeded.

  • The bank does not allow internet transactions.

Note:

If you're still having trouble, contact your bank to learn more about what caused the credit card payment error. Customer support information can usually be found on the back of your card towards the bottom.

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