Buy additional storage

If you buy additional storage space in Yandex.Disk, you automatically get a subscription to Yandex.Disk Pro. This gives you access to additional features:

  1. Choose and buy a plan
  2. Subscription renewal
  3. Check your subscription status
  4. Can I buy several packages at once?
  5. Unsubscribe
  6. What happens when my subscription ends?
  7. Return money for purchased Yandex.Disk space
  8. I'm being charged, but I don't know which account I subscribed with
  9. An error occurred when paying by bank card
  10. Yandex.Disk space didn't increase after paying
  11. Buy space in the Yandex.Disk app
  12. Pay for Yandex.Disk as a company

Choose and buy a plan

Note. If you have multiple accounts Yandex accounts, make sure that you're logged in to the account you want to buy additional space for. You won't be able to transfer additional paid space from one account to another.
  1. Go to the Yandex.Disk Pro page.
  2. Choose a plan:
    Plan Annual subscription, yearly payment

    (save 17%)

    		 Monthly subscription, monthly payment
    100 GB $1.70/month (when paying for a year) — $20/year $2/month
    1 TB $8.30/month (when paying for a year) — $100/year $10/month
    3 TB $25/month (when paying for a year) — $300/year $30/month
    Plan Annual subscription, yearly payment

    (save 17%)

    		 Monthly subscription, monthly payment
    100 GB $1.70/month (when paying for a year) — $20/year $2/month
    1 TB $8.30/month (when paying for a year) — $100/year $10/month
    3 TB $25/month (when paying for a year) — $300/year $30/month
  3. Enter your bank card details, select Save data for future purchases, and click Pay.

Subscription renewal

Subscriptions are renewed automatically: every month or year, your account is charged for the next subscription period. You can turn off subscription renewal at any time.

Check your subscription status

On the Yandex.Disk Pro page, you can see the date when paid storage expires. We will send upcoming expiration notice to your Yandex email account before it expires.

Can I buy several packages at once?

Yes, you can buy any number of the same or different packages. If, for example, you already purchased a 100 GB package and you need another 3 TB, you can buy three 1 TB packages.

Additional Yandex.Disk Pro features become available after the initial purchase.

Unsubscribe

You can't unsubscribe, but you can cancel automatic subscription renewal at any time. To do this, go to the Yandex.Disk Pro page and click Cancel next to your package. In this case, you can keep the space you've paid for through the end of the pre-paid period.

What happens when my subscription ends?

When your subscription ends, you will lose the unpaid storage space. This may cause you to run out of storage space on your Yandex.Disk.

When there's no more space on your Yandex.Disk, access to Yandex.Disk is restricted:
  • You can't upload new files.
  • You can't share files or create shared folders.
  • Files that you shared earlier become unavailable via public links.
  • You can't watch videos.
  • API access is suspended.
Other actions with files are not blocked. You can still view files, download them to your computer, and edit, move, and delete them.
To fully restore all Yandex.Disk features, delete unnecessary files or buy more storage space.
Tip. To avoid losing files, download them to your computer before deleting them.

Return money for purchased Yandex.Disk space

If you purchased additional space on Yandex.Disk by mistake and you now want to get your money back, you can request a refund.

Note. A refund can only be made if less than a month has passed since you made the payment.

To request a refund, please contact support using the form at the bottom of the page. In the letter, specify your username and the plan you want the refund for.

I'm being charged, but I don't know which account I subscribed with

If you're being charged, but you don't know which account you subscribed with, use the form at the bottom of the page to contact support. In your message, specify the card mask (the first 6 and last 4 digits), the amount and the date on which the money was debited. Also specify whether you require a refund immediately.

An error occurred when paying by bank card

The majority of payment issues occur on your bank’s side. Unfortunately, we receive error messages without any additional information.

Here are some common reasons for payment errors:

  • Invalid credit card information. Check the credit card number, expiration date, CVV/CVC, and name on the card and then try processing the transaction again.

  • Insufficient funds in your account.

  • Card is inactive or expired.

  • Transaction limit exceeded.

  • Your bank does not allow internet transactions.

Note. If none of the reasons listed above apply to you, contact your bank's customer support to figure out why your card payment is not going through. Customer support information can usually be found on the back of your card towards the bottom.

Yandex.Disk space didn't increase after paying

Ensure you were logged in to the account you want to buy additional space for when you paid. Check your mailboxes: the mailbox of the account you purchased additional space for should contain a letter from Yandex.Disk with the receipt. If there is no letter with the receipt or if you purchased additional space for a different account by mistake, please contact support using the form at the bottom of the page.

Buy space in the Yandex.Disk app

You can buy additional space on the Yandex.Disk site as well as in the app. However, you can't apply promo codes or discounts in the app.

To learn more, go to Help for Yandex.Disk for Android and iOS.