Contact support

If you encountered a problem while using the Yandex Disk app, please let us know through the feedback form in the app:

  1. Tap the profile picture in the upper-left corner.
  2. Select Help and support → Report a problem.
  3. Select a subject for your message.
  4. Describe the problem in as much detail as possible.
Note. Report problems related to the mobile app from the app itself and not Help pages. This will ensure your message reaches the right specialists and is handled sooner. When a message is submitted from the app, our specialists get technical information that helps them sort out the issue.

If you can't write from the app because it crashes unexpectedly, send us a message about the error via the feedback form.