Logging in and out

Log in

To start using the Yandex.Disk mobile app, log in:

  1. Enter your Yandex username and password.
  2. Tap the Log in icon.
Attention. If you use two-factor authentication, you will need a one-time password generated by the Yandex.Key app to log in to Yandex.Disk.

Yandex.Disk is only available to users with Yandex accounts. If you use a social network profile to log in to Yandex, complete the registration process. To do this, go to the Yandex ID settings and tap Create login.

If you can't log in to the app, follow our Yandex.Passport recommendations.

Add an account

You can have several accounts at the same time and switch between them. To add an account to the app, open Settings, tap Sign out, and enter the username and password of a different account.

Log out

To remove an account from the app:

  1. Open Settings → Log out.
  2. Tap and hold the row with the desired account.
  3. Confirm deletion.

If you are experiencing a problem with the Yandex.Disk app, please report the error using the feedback form in the app:

  1. Tap the profile picture in the upper-left corner.
  2. Select Help and support → Report an error.
  3. Select the relevant issue.
  4. Describe the problem in as much detail as possible.
Note. Please report problems related to the mobile app from the app itself and not Help pages. This will ensure your message reaches the right specialists and is answered sooner. Additionally, when submitting from the app, our specialists get technical information that helps them sort out the problem.

If you can't write from the app because it crashes unexpectedly, send us a message about the error via the feedback form.