Deleting files

To delete unnecessary files or folders from Yandex.Disk:

  1. Select and tap  → Delete.
  2. Once you confirm the deletion, all selected files are moved to the Trash.

Files deleted from Yandex.Disk end up in the Trash and still take up space on your Yandex.Disk. They will be automatically deleted in 30 days. To free up space, empty the Trash manually.

Restore deleted files and folders from the Trash

While files and folders are in the Trash, you can restore them:
  1. In the bottom row, tap Files and then select Trash in the upper row.
  2. Select the files or folders and tap Restore tap the icon. The selected files and folders will be restored in the directory from which they were deleted.
Attention. If the files were deleted from the Trash, it is technically impossible to restore them.

Empty the Trash

There are two ways to empty the Trash:

  1. In the bottom row, tap Files and then select Trash in the upper row.
  2. In the bottom row, tap Empty Trash.
Attention. When you empty the Trash, the files in it are deleted forever.

Clear your Yandex.Disk

If you need to clear your Yandex.Disk completely, select all folders and files, delete them, and then empty the Trash.

Attention. If you clear your Yandex.Disk, you won't be able to restore the deleted files.

If you are experiencing a problem with the Yandex.Disk app, please report the error using the feedback form in the app:

  1. Tap the profile picture in the upper-left corner.
  2. Select Help and support → Report an error.
  3. Select the relevant issue.
  4. Describe the problem in as much detail as possible.
Note. Please report problems related to the mobile app from the app itself and not Help pages. This will ensure your message reaches the right specialists and is answered sooner. Additionally, when submitting from the app, our specialists get technical information that helps them sort out the problem.

If you can't write from the app because it crashes unexpectedly, send us a message about the error via the feedback form.