Questions and answers
I can't generate product ads
注意
Make sure that there is money in the account. Ad generation won't start if there isn't any money.
I can't generate ads from a feed (via a link or uploaded from a computer)
Make sure that the conditions are met:
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Your feed meets the requirements.
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The feed contains offers that match the filter condition:
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If the filter has the Only in stock parameter selected, the feed must show products with the attribute
available = "true". If the criteria includes other filters, such as products from a certain category, then there must be products of this category in stock. -
When configuring a filter by manufacturer, in the feed there must be a product with the
vendorelement. The value of this element must match the value specified in the filter. -
If a filter based on the
categoryIdparameter is applied, there must be products from that category in the feed. If there are no products in that category, product ads won't generate for it. If the parent category (a category that has nested categories with theparentIdattribute) has a sub-category that contains products, the filter configured for the parent category that has no products won't work.
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I can't generate ads from products found on my site
Make sure that the conditions are met:
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Your site meets the requirements.
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Your site is available.
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Your site has products that match the filter conditions:
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Title matches the title of the product on the site.
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Site sections match the links to product pages.
Good site pageBad site pagePage contains links to products.
Page contains a list of product categories and not links to products.
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Product link matches the one on the site.
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Product price matches the price on the site.
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I can't generate ads created from manual product management
Check that the products in the product profile meet the filter conditions:
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If the filter has the Only in stock parameter selected, make sure that the product is in stock and available on the site.
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When applying a filter by the Manufacturer parameter, make sure that the element value is included in the product profile and matches the filter.
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If you set a filter by the Category parameter, make sure that the element value is included in the product profile and matches the filter.
I can't create ads for catalog pages
注意
Make sure that there is money in the account. Ad generation won't start if there isn't any money.
I can't generate ads from a feed (file uploaded from a computer)
Ads for catalog pages may not generate if the CSV file requirements aren't met.
I can't create ads for catalog pages found on my site
Make sure that your site meets the requirements.
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注意
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