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Email notifications

To better manage your order, Direct can send you messages concerning the status of your advertising campaign.

By default, the notifications are sent to the address you provided when registering with Yandex. You can change the email address if you want, or enter a separate email address for each campaign.

Change the notifications email

You have to change the email address for notifications under two separate tabs: User Settings and Parameters.

The User Settings link is located to the right of the advertising campaign name (on the My campaigns page). Add a new address in the Contact Email Address field and save your changes.

The Parameters link can be found under the advertising campaign name. In the Notifications field, click on Configure, enter a new email address and confirm the changes (click Ok).

If your email address is already registered, just select it under User Settings or Advertising Campaign Parameters.

Attention! 

Notifications are not sent to all registered email addresses, only to the one which is currently selected.

Configure notifications for two different addresses

To receive notifications at two different email addresses, you can enter one of them as your main one in the User Settings, and the other one in the Advertising Campaign Parameters.

This procedure is described in the Change notifications email.

Unsubscribing from Yandex.Direct notifications

It is technically impossible to unsubscribe from all Yandex.Direct notifications. We believe that it is vital to promptly notify advertisers about account transactions and the results of control checks in order to ensure that their campaigns are running smoothly.

What notifications can be disabled?

You can opt out of the following types of notifications:

  1. Warnings about position changes.

    To disable such notifications, you need to edit the data under two tabs: User Settings and Parameters.

    The User Settings link is located to the right of the advertising campaign name (on the My campaigns page). Remove the "Receive warnings about position changes" flag and save your changes.

    The Parameters link can be found under the advertising campaign name. In the Notifications field click on Configure, then uncheck the box next to the relevant alert and confirm the changes (by clicking OK).

  2. Notifications on preparedness of XLS reports.

    To disable notifications, go to the Change Parameters page, select Notifications, and then click Configure. Uncheck the Receive box next to the relevant notification.

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