Questions about the Yandex.Direct interface
To better manage your order, Yandex.Direct can send you messages concerning the status of your advertising campaign.
By default, the notifications are sent to the address you provided when registering with Yandex. Optionally, you can change the email address. You can also enter a separate email address for each campaign.
Warnings about position changes.
To turn off such notifications, you must edit the information in your "User settings" and in the campaign settings.
The User settings link is located to the right of the ad campaign name on the My campaigns page. Uncheck the box marked Get notifications about position changes and save your changes.
On the campaign settings page in the section Edit, uncheck the box marked Position change and save your changes.click
Notifications about stopping upon reaching daily budget.
Notifications on preparedness of XLS reports.
On the campaign settings page in the section Edit, uncheck the necessary boxes and save your changes.click
The email address for notifications needs to be changed in the user settings and in the campaign settings.
The User settings link is located to the right of the ad campaign name on the My campaigns page. Add a new contact email address and save your changes.
On the campaign settings page in the section Edit, enter a new email address and save your changes.click
If your email address is already registered for notifications, then you can select it under "User settings" or "Ad campaign settings".
Notifications are not sent to all registered email addresses, only to the one which is currently selected.
To receive notifications at two different email addresses, you can enter one of them as your main one in the "User settings", and the other one in the ad campaign settings.
This can be done, as described above, in the Change notification address section.
It is technically impossible to unsubscribe from all Yandex.Direct notifications. We believe that it is vital to promptly notify advertisers about account transactions and the results of control checks in order to ensure that their campaigns are running smoothly.
You can disable the following types of notifications:
How to change the currency
The available payment currencies, methods of payment for ad campaigns in Yandex.Direct, and additional tax charges depend on the country chosen.
It is too late to change the currency for this account. To select a different currency, you need to register a new username on Yandex and select the correct currency at the first stage of the campaign creation process.
If an advertising campaign already exists under your username, you can copy it and upload it to a new account using XLS files. To do this, first export the campaign as an XLS file from your current account and then upload the XLS file to your new account (under the XLS-file import tab).
How to compare multiple version of an ad, so as to choose the best one
Create a group consisting of different ads, but with all the same keywords and bid amounts. The system will display all the ads from the group in random order, and after some time it will display the ads with a higher forecast CTR for the specific impression more often.
How to edit a group of ads
From your campaign page, go to the All groups tab: there you can edit all your ad groups regardless of their status.
Please click the Edit group... link.
On the Edit ad group page, you may edit the existing ads or add new ones. A group may contain up to 50 ads.
By clicking the Edit group... link on the Active tab, you will be able to edit only the active ads in the group. The same applies to the other tabs: Under moderation, Rejected, Discontinued, Drafts.
- Read about how to remove campaigns or ad groups in the How to delete campaigns or ad groups section.
Editing several ad groups
To edit several ad groups, check their boxes on the campaign page, and then choose the required action at the bottom of the page:
Edit. This action enables you to edit ads, keywords or any other impression settings;
Edit ad texts . This action enables you to edit only ads.
A page will open where you can edit ads in all the selected groups either one by one or using the the Mass changes button.
How to stop, launch, or archive ads
To perform any action with separate ads in a group, click the group name. After completing what you wanted, please click Save.
To cover all the ads in the group, click the appropriate links.
The action will apply only to those ads where it is permitted, e.g., you may archive only ads that are discontinued and drafts.
Ads that have been discontinued for more than 30 days are archived automatically.
How to delete campaigns or ad groups
Click Delete under the campaign name or Delete Group under the name of the ad group.
If the link doesn't appear in the interface it means that the campaign or ad group was active at some point (i.e. the status was Campaign in Progress) and it's not possible to delete them. In this case you can move campaigns that are no longer running to the Archive tab so that they don't distract you from managing your active ads. Just click on the Archive link under the name of the campaign.
An ad campaign may be archived if
it is discontinued
activation has ended
there are not enough funds in the account
An ad campaign is archived automatically if
there were no impressions for more than 30 days
there are not enough funds in the account
the ads in the campaign have not been edited for more than 30 days
Campaigns that were never active are removed automatically if they meet the following criteria:
campaigns created more than a year ago
no funds were added to either the campaign account or the shared account linked to the campaign
In most cases, the campaigns being automatically removed are currently stored in your archive as drafts. To save such campaigns for the future, simply unarchive the campaign and top up that campaign or the shared account.
Cannot add images
You cannot add images if you are accessing Yandex.Direct from a mobile device. Please add images from your desktop or laptop computer.
Please describe in detail the difficulties you encountered while adding images. If possible, please attach a screenshot.
Advertising start date
You can set the start date for your campaign on the campaign settings page. Automatic campaign launching will not work if, previously, the campaign had been manually stopped.
- Ad text
Maximum number of characters including spaces:
title — 33 characters, a single word cannot exceed 23 characters
ad text — 75 characters, a single word cannot exceed 22 characters
link — 1024 characters (including protocol)
display link — 20 characters (not including the domain)
The number of keywords per group cannot exceed 200.
The number of characters for one keyword (including negative keywords) cannot exceed 4096. The “-!” operator is considered one character.
The number of words in one keyword cannot exceed seven, excluding stop words.Note. If there is a “!” or “+” in front of a stop word, it is no longer considered a stop word.
- Negative keywords in a group
A list of negative keywords can contain up to 4096 characters, not counting spaces. The number of words for one keyword cannot exceed seven.
- Negative keywords in a campaign
A list of negative keywords can contain up to 20,000 characters, not counting spaces. The number of words for one keyword cannot exceed seven.
- Groups of ads
Every ad campaign can contain up to 1000 groups.
- Number of ads
Each group can include up to 50 ads.
- Ad campaigns
It is possible to place up to 3000 campaigns on one account, of which no more than 1000 can be active (active campaigns are considered to be all campaigns not located in the archive).
- Blocked websites
You can suspend ad impressions on specific content sites and in ad exchanges No more than 1000 entries can be added to the blocked list, which includes sites, apps, and ad exchange partner sites. You cannot opt out of your ads being served in Yandex and Mail.ru search products.
Other interface-related questions
If you did not find the answer to your question in other sections, please ask us using the form below.