Collection agencies

Advertising collection agencies is allowed in Yandex Direct.

Ads in this category can't be placed as smart banners, display banners in a new Yandex Browser tab, dynamic ads, or in a product campaign.

Your ads must meet the legal requirements of the countries where you want to serve them.

If you are advertising debt collection services from individuals and the interaction with debtors is via personal meetings, phone calls, SMS messages, emails, or other messenger services, then you must provide certain documents in order to place your ads.

In other cases, which are specified in legislation, special documents are not required.

Required documents
  • Copy of the registration in the State Register of Legal Entities as a company whose primary line of business is collecting payments in arrears.
How do I submit documents?

Send copies of prepared documents via the feedback form below (include your ad campaign or order number).

Other requirements for websites and ads.

Have questions?

Attention. Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 495 780-65-20

Toll-free within Russia: 8 800 234-24-80, ext. 9

Attention.

To access campaigns, a customer service specialist will need your PIN.