---
metadata:
  - name: generator
    content: Diplodoc Platform v5.52.0
alternate:
  - https://yandex.com/support/direct/en/troubleshooting/tracking-system.md
  - https://yandex.com/support/direct/ru/troubleshooting/tracking-system.md
  - href: en/troubleshooting/tracking-system.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/direct/en/llms.txt


# Request to connect a tracking system

## I am an advertiser (agency), and I want to integrate my tracking system with Yandex Direct

Yandex Direct already supports several tracking systems, which are listed in the [Tracking systems](https://yandex.com/support/direct/en/products-mobile-apps-ads/tracking-systems.md) section. Please check whether or not the system you use is among them. If not, you can contact the owner (or developer) of the mobile app attribution platform with a request to integrate it with Yandex Direct.


{% note alert %}

Requests to connect mobile app attribution platforms to Yandex Direct are accepted only by the owners of these systems. How Direct interacts with tracking systems is described in detail in Yandex's [documentation](https://yastatic.net/s3/doc-binary/src/support/direct/com/yandex-mobileapp-postback-guide.pdf).

{% endnote %}


## I own a tracking system, and I want to integrate it with Yandex Direct

How Direct interacts with tracking systems is described in detail in Yandex's [documentation](https://yastatic.net/s3/doc-binary/src/support/direct/com/yandex-mobileapp-postback-guide.pdf).

Please fill out a request to connect a tracking system. Yandex looks forward to working with you!


{% note alert %}

Yandex will make the decision to connect a mobile app attribution platform to Yandex Direct at its discretion. Yandex reserves the right to refuse connecting a tracking system to Yandex Direct.

{% endnote %}



{% cut "Contact the customer service department" %}

<div style="padding: 15px;
     margin: 10px 0;
     background: #FFFFFF;
     border-radius: 10px;
     border: 1px solid var(--yc-color-line-generic);">
  <iframe style="background: #FFFFFF;"
        height="700"
        width="100%"
        frameborder="0"
        src="https://forms.yandex.ru/surveys/2565/?&iframe=1">
  </iframe>
</div>

{% endcut %}