Accepting requests using Yandex Messenger

To accept requests, register in Yandex Messenger. To do this, go to the automatic registration page.

Set up accepting requests in Turbo Page Builder:

  1. In the upper-right corner of the page, click .

  2. In the menu on the left, click Notifications about requests.

  3. Enable Send requests to Yandex.Messenger.

Requests will be only sent to the username specified when creating the Turbo page. Username is specified in the settings.

Yandex Messenger receives requests from Form and Order forms in the Products section. The same request fields are used for Yandex Messenger and email.

After you enable notifications in Yandex Messenger, you'll continue receiving requests by email as before.

Have questions?

Alert

Our customer support can only assist you with campaigns linked to the username you are contacting us from. You can check your username by opening ya.ru in another browser tab. Our team can access your data only when processing your request.

Scan the QR code or tap it to follow the link.

If you select Telegram or WhatsApp, keep in mind that Yandex does not control and is not liable for how third-party messengers store your data and chat history.

Call

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 495 139-91-93

Russia: 8 (800) 700-47-45 (toll-free within Russia)

To access campaigns, the customer service specialist will need your PIN.

Leave a message