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About Yandex.Direct

Yandex.Direct is an ad-serving system for contextual advertising on the internet. Yandex.Direct serves ads to users who are looking for similar products or services on Yandex and thousands of other websites.

FAQ

What is contextual advertising?

Contextual advertising is advertising where the content of the ad depends on the user's interests.

Contextual advertising is selective: an ad will only be displayed to the users who want to see it. Users take interest in a certain product or service and you help them by telling them about your offers. In fact, it is the users themselves that make an effort to find your ad.

There are two types of contextual advertising: search advertising and content advertising.

Search advertising is served in internet (or website) search results. A user needs to have entered a search query in order for an ad to be served on search.

Content advertising is served on ad networks (Yandex Advertising Network and ad exchanges) if the content of the ad corresponds to the interests of the user. Content advertising is displayed as additional information to the content of the web page the user is viewing. Thus, this information is of his interest.

Every day Yandex processes tens of millions of search queries and content website pages. These include searches for your product.

Yandex.Direct is one of the tools to place and serve search and content ads. Yandex also provides other types of contextual advertising, such as Media and contextual banners or Yandex.Market, which can be used with Yandex.Direct.

What are the advantages of Yandex.Direct ads over other types of advertising?

What traditional advertising in press, on the radio, on television, and in online media, typically aims at is to attract user's attention, and to distract the user from what he was going to read or look at.

Contextual advertising does not shift user's attention from whatever he was busy with. It does not fight for the user's attention, it meets the user's interest. Contextual advertising shows the user only those ads, which are directly relevant to what he is interested in at the moment, where the user himself has definitely stated what he is interested in.

Yandex's audience is comparable to the audience of television and radio channels in its size.

Total daytime television audience vs Yandex audience survey by TNS Gallup Media (Moscow, Jan 2008 - Jan 2014)

With Yandex.Direct, you can:

  • specify the maximum CPC for your ads at your own discretion

  • fine-tune your ads, e.g., specify the time and regions for impressions

  • view ad campaign statistics at any time for any ad, keyword, or day.

How much does it cost to place an ad with Yandex.Direct?

You pay for your Yandex.Direct ads on a cost-per-click (CPC) basis, i.e. you pay when a user clicks on your ad and not every time your ad is served. You decide how much you would like to pay for one click.

Yandex.Direct uses an auction system to manage ad impressions. Yandex.Direct makes it possible for the same keyword to be used by several advertisers. Thus, to distribute advertising spaces between them, the system takes into account the specified CPCs and the efficiency of each ad (its CTR). For more information on Yandex.Direct's ad display terms and conditions, please refer to the ad display rules.

To make it easy for you to set the CPC for each keyword, Yandex.Direct always displays tips showing you the CPCs for popular advertising spaces.

The minimum Yandex.Direct CPC is just RUR 0.30 excluding VAT and a minimum order limit is RUR 300.00 excluding VAT.

Where will my ads appear?

Ads placed through Yandex.Direct can appear:

For more details on the ad display terms and conditions, please refer to the ad display rules.

How do I know which user queries will result in an ad impression?

Yandex.Direct ads are displayed anytime a user enters a search term thatcontains one of the keywords you set in its entirety. For example, you selected the keyword buy a car. Your ad will display whenever a user enters buy a cheap car, but not when they search for cheap car because the latter doesn't contain the word buy, and that word is part of the keyword you entered.

When determining whether to display an ad or not, the system takes into account all forms of the keyword that are the same part of speech. This is very important with Russian keywords because the same word can have multiple different endings depending on the grammatical case. For example, for the keyword автомобиль (car) (as a noun) the ad will also display if a user enters the following searches despite the various endings: где купить автомобиль (where can I buy a car?), недорогие автомобили (cheap cars), ремонт автомобиля (fix car).

Therefore, your keywords should cover different parts of speech to ensure proper coverage of your ads. Let's suppose again that your keyword list contains the word автомобиль (car). Add the adjectival form of this word, автомобильный, to make sure that your ads will still be served when users enter a different construction, such as автомобильная выставка (car show), or автомобильные обзоры (car reviews)

Yandex.Direct can also display ads for searches that contain synonyms of your keyword. For example, for the keyword купить автомобиль (buy automobile), the ad can display when someone searches for покупка машины (buy car).

Because people use Yandex to look for a very wide range of products and services, you can make a list of keywords to advertise any type of business. Just think what your potential customer is going to search for and advertise accordingly. There is another convenient service, Keyword Selection, enabling you to see how many people search for phrases containing certain keywords during the month, and also to view which synonyms they tend to use.

How do I compose an effective ad?

Contextual advertising is, first and foremost, about giving the right answer to a specific user's query. That is why the main recommendation for advertising material is to be as specific as possible.

  • Write the right heading. Write the heading of your ad to let the user know that he has found exactly what he was looking for. If the user searched for fridge repair, it is better if you let them know that it is exactly this service what you are offering.

  • Include keywords in the ad text. If your ad has the words from a user query, these words will be emboldened in the text of your ad, when it is displayed on the search results page. This will increase response to your ad. Your ads can also include synonyms of words that users include in their queries.

  • Extend your ad information with pricing and promotion. If the user already knows the price, a click on your ad will mean that they are interested in buying the product at this price. If your pricing is not acceptable, they will not click on your ad, and you will save money.

  • Select the right keywords. For example, it is not a good idea to use the word rent for displaying an ad for apartment rentals. People who include the word rent in their search queries are often looking for a standard rental contract, or are interested in renting office space, a car, a summer cottage, storage space, a store, etc.

    Also, don't forget about those users who add the area name to keyword. For example, a query apartment in Moscow may come from a user who wishes to buy an apartment in Moscow (but not necessarily resides in Moscow).

    Please note that the ad will be displayed every time a search query contains the full keyword you selected. For example, if you choose the word combination Honda Civic, your ad will be displayed by the queries Honda Civic to sell, Honda Civic car dealer, green Honda Civic, where to buy a new Honda Civic, etc.

  • Compose several versions of your ad for each group of similar keywords. It is bound to increase efficiency of your advertising campaign.

  • Specify the link exactly to the web page with the information about products and services of the ad. Users will leave your site if they can't find what they're looking for immediately. Make sure that the web page, your visitors will be directed to, has the information about advertised products and services.

  • Correctly specify the areas, where your ads will be displayed. This is called geotargeting. But you should be aware that wrong geotargeting might cut off the audience that you want. For example, if you sell apartments in Moscow, it is not a good idea to show your ad to residents of Moscow only. People in other cities also buy apartments in Moscow.

Please follow our Advertising Requirements.

Why are my ads not appearing?

There are several reasons why your ads are not displayed:

  • you did not pay for your order — your ads will start displaying after you pay for your advertising campaign

  • the information cached in the browser is outdated: please press Ctrl+F5 to update the information

  • the ad was not inclued in guaranteed placement and is not displayed on all Yandex Search result pages (ref. ad display rules)

  • limit on impressions by hours of the day and days of the week (time targeting) is enabled and the current time/day does not match the targeted impression time of the ad campaign

  • limit on impressions by regions (geotargeting) is enabled and the IP address of your computer is missing in our database or belongs to a different geographic region. In this case, you cannot see your ad, although other visitors can. You can send your IP-address using the feedback form so that we can determine the exact cause.

  • autobudget temporarily stopped displaying your ads, if you are using autobudget.

  • the ad has not been activated – it may take around 40 minutes (or 3 hours during peak times) for an ad to appear in the search results after a campaign has been launched.

Does Yandex.Direct offer any protection against fake ad clicks?

Yandex.Direct is very serious about the safety of the ads it serves. That is why to prevent invalid (fraudulent or erratic) clicks, it uses multistep technology, which has both automated and manual methods of filtering.

Every click on an ad in real time is analyzed by automated filters, that consider more than twenty parameters with varying factors of influence, and recalculate all parameters for each new click. Those clicks, which Yandex.Direct identifies as invalid, are automatically filtered out and are not considered in statistical reports. Those clicks, which Yandex.Direct identifies as invalid, are automatically filtered out and are not considered in statistical reports. Clicks identified as invalid are not included in statistics, and advertisers are not charged for them. To see the number of uncounted clicks, please go to the Statistics by day and General statistics reports. These figures may change over time if a portion of clicks are considered invalid during future filtrations.

Moreover, Yandex.Direct uses methods of comprehensive click monitoring, which both filter out fraudulent clicks and improve automated protection system.

All these actions of the system and of our experts are directed at preventing fraudulent clicks and impressions.

If you think that fraudulent clicks have ended up in your ad campaign's statistics, or that the data in your reports looks suspicious, then please get in touch. You must enter the number of your ad, and the period of time in which you think there were false clicks on your ad. If your suspicions are confirmed, we will immediately restore the money on your advertising account.

I do not feel like going into details, is there anybody to help me?

You can place your Yandex.Direct ads by yourself or get help from our experts.

If you manage large ad campaigns with Yandex.Direct, you can get assistance from a Yandex personal manager. The manager will consult you on the best placement strategy and ad settings for your aims and will help you maximize the efficiency of your ad campaign.

Any advertiser spending a certain amount on Yandex.Direct ads every month is entitled to a personal manager. You can view the minimum budget for your region on the application form page.

You can also contact our partners. Yandex cooperates with numerous advertising agencies around the world.

Also you can always ask your question to our technical support service or call

  • +7 (495) 780-65-20 (support service available on weekdays from 10:00 to 20:00 Moscow time)
  • 8 800 333-9639, ext. 2482 (support service, freephone from Russian regions)

Glossary

Yandex.Direct uses several specific terms that you will become familiar with when placing ads.

For example:

Click means that a user clicks on a website ad and is redirected to the landing page or a vCard containing the advertiser's contact details.

CPC (cost per click) means the cost of one click as set by the advertiser in the Yandex.Direct interface.

CTR (Click-Through Rate) is the ratio of ad clicks to impressions. It is an indicator of ad efficiency.

More terms

Online business card (vCard) which is a web page with advertiser's contact information, which is displayed after the user clicks on the “Address and telephone” link and/or on the ad's heading.

Guaranteed placement means the guaranteed position of ads in a block beneath the search results on the first page each time a search is entered with the advertiser's keywords.

Ad group means several versions of ads with a common keyword list and the same impression settings.

Campaign is an advertising action intended for a determined period of time, with ads served in a certain geographic region, and with a budget to be spent for advertising.

Click means that a user clicks on a website ad and is redirected to the landing page or vCard containing the advertiser's contact details.

CTR (Click-Through Rate) is the ratio of ad clicks to impressions. It is an indicator of ad efficiency. The higher the CTR, the more relevant to the search query the ad is, and the lower a threshold price you pay for guaranteed displays or for special placement.

Keyword means a word or phrase that conveys a particular message. This may be used as a key for a web search or a particular website page search. The ad is displayed if the search query or website page contains the specified keyword.

Quality Coefficient is a value that depends on many factors and is calculated in real-time. Its main factors include the overall relevance of the ad to the query, the ad statistics, relevance of the website landing page, and other parameters.

Negative keywords are words, under which (if they are in the search query) the ad will not be displayed.

Moderator is a person who ensures that the ad's keywords match the text and contents of the website or the advertiser's offer voiced by phone (if contact information for ad placement has been provided). In other words, the moderator monitors compliance with the advertising material requirements.

Moderation is the process of ad verification performed by a moderator.

Dynamic Impressions are the positions for ad blocks beneath the search results on the second and subsequent pages where impressions for each query containing keywords indicated by the advertiser are not guaranteed.

Advertisement (ad) — advertising material, which contains advertising information, and a link to a website and/or to an online business card.

Search query — a verbal query to search for information, that a user enters into the Yandex search bar or in the search bar on the member website of the Yandex Advertising Network.

Impression — showing of an ad to a user on the web page.

Relevance — the degree to which ad's content corresponds to user's query.

Website — a number of web pages associated in terms of meaning and navigation; a tool for promoting a product/service/image of a company in the internet.

Premium Placement is a placement position for ads with high CTR. This block is located above the search results.

Link (URL) — a website or web page address in the internet. For example, a link in an ad, which leads to the advertiser's website or to a web page that contains advertiser's contact details.

Stop-words include auxiliary words, pronouns, and any words that do not contribute to the meaning. Such words are automatically excluded from the user query when ads are selected for impression. For example, if a user query ishow and where to buy an elephant, only ads containing the keywords buy an elephant will be selected for impression. In this case, the words How, and, Where will be the stop-words.

Visitor counter — a service that measures website traffic.

Targeting — a tool to pick out from all website or webpage audience the part that corresponds to specified criteria, and to display advertisements only to this part. Targeting by hours of the day or days of the week is time targeting. Targeting by location is geographic targeting or geotargeting.

Cost per Click (CPC) means the cost of one click on a website ad resulting in a redirect to the landing page or vCard (a page containing the advertiser's contact details).

IP-address — a unique address of a computer in the internet. An IP address consists of four numbers ranging from 0 to 255 and separated by periods.

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