Most of the problems associated with using Yandex.Connect can be solved by the organization's administrator. This section provides recommendations for admins.
- Migrating from Yandex.Mail for Domain
- Add or remove a domain
- Set up DNS records
- Add employees
- I can't use Yandex.Connect services
- The suggestions didn't help
Migrating from Yandex.Mail for Domain
To migrate your domain and mailboxes from Yandex.Mail for Domain to Yandex.Connect, go to the domain management pageand click Migrate to Connect. To learn more, see Migrating from Yandex.Mail for Domain.
Add or remove a domain
Set up DNS records
I can't use Yandex.Connect services
Most likely, you are logged in under the old mail administrator account for Yandex.Mail for Domain (with a login that looks like
firstname.lastname@example.org). You can't use this account with Yandex.Connect services, such as Wiki or Tracker. To be able to use Yandex.Connect services, create an employee account for yourself. If necessary, grant administrator rights.
The suggestions didn't help
If you didn't find an answer to your question in the Help articles, write to us.