Create a mailbox

Restriction. To create a mailbox, you first have to connect an email domain for your company.

You can add up to 1000 mailboxes to one organization. If you need to add more, please contact support.

All mailboxes in Yandex.Connect are linked to employee accounts. To create a mailbox, first create a new employee account.

If an employee wants to log in to their Yandex.Mail or Yandex.Connect account, they need to enter their full email address (such as and password.

  1. Log in to Yandex.Connect as an administrator.
  2. Open the All employees page.

  3. Select the department you want to add an employee to.

  4. At the bottom of the department column, choose Add → Add employee.

  5. Fill in the required fields:

    • Name and Last name, which will be displayed in the shared address book, in chats, and in the department structure.

    • Birth date.

    • Gender.

    • Login that the employee will use to log in to Yandex.Connect, which will be this person's email address (for example,

    • Password for logging in to Yandex.Connect and One more time to confirm your password.