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Contents
About Yandex.Tracker
How to activate Tracker
Setting up Tracker
How to use Tracker
Configuring queues
Work with issues
Structure issues
Agile development tools
Find issues
Notifications and subscriptions
Statistics and dashboards
Automation and templates
Configuring an SLA for issues
Integration with other services
Developer tools
Troubleshooting
Support
Automation and templates
Triggers
Auto actions
Macros
Templates
Use a form as a template for creating issues
Templates
Creating a template
Change a template
Delete a template
Use shared templates
About Yandex.Tracker
How Tracker works
Basic terms
How to activate Tracker
Tracker pricing
Deactivating Tracker
Setting up Tracker
Example: setting up Tracker for a development team
Example: how to configure Tracker for use by the support team
Migrating to Tracker
How to use Tracker
Logging in to Tracker
Main page
My issues
Work with an issue
Favorite issues, boards, and dashboards
Personal settings
Configuring queues
Create a queue
Queue templates
View issues in a queue
Changing basic queue settings
Configure issue types and statuses
Configure issue types
Creating a workflow
Set up statuses
Configure transitions
Add issue types, statuses, and resolutions
Creating an issue type
Create a status
Create a resolution
Add a queue team
Set access rights for queues
Advanced queue features
View the history of queue changes
Deleting a queue
Work with issues
Creating issues
Creating an issue via email
Creating an issue from a form
Clone an issue
Edit an issue
Add comments to issues
Format text in issues
Editing issue links
Adding issue fields
Run a macro
Change multiple issues
Create a checklist
Set up an issue reminder
Register time spent
Viewing the history of issue changes
Voting for an issue
Get access to an issue
Delete an issue
Structure issues
Links between issues
Projects
Components
Versions
Agile development tools
Create a board
Work with an agile board
Edit or delete a board
Sprints
Epics
Collaborative workload estimation
Burndown chart
Find issues
Finding my issues
Find issues in queues
Create an issue filter
Query language
Notifications and subscriptions
Subscribe to notifications
Receiving update reports
Subscribe other users to queue updates
Configuring notification contents
Send notifications to mailboxes in your domain
Statistics and dashboards
Dashboards
How to create a dashboard
Widgets
How to change a dashboard
Shared access to dashboards
How to make a dashboard your home page
Queue statistics
Gantt chart
Automation and templates
Triggers
Creating triggers
Setting trigger conditions
Configure trigger actions
Editing and deleting triggers
Examples
Auto actions
Automatic issue updates
Scheduled issue creation
Change or delete auto actions
Macros
Templates
Creating a template
Change a template
Delete a template
Use shared templates
Use a form as a template for creating issues
Configuring an SLA for issues
Configuring rules
Work schedule
Integration with other services
Mail
Forms
Wiki
Messengers
Developer tools
Plugin for the IntelliJ IDE
Tracker API
Python client
Connecting repositories
Troubleshooting
Support
Yandex.Tracker
Automation and templates
Templates

Templates

To create preset issues and comments, configure personal templates. If you want to share your templates with colleagues, set up template sharing.

Templates help you:

  • Spend less time creating issues and comments.

  • Use a standard formatting style for your issues or team issues.

  • Reduce the number of mistakes and typos in issues.

  • Creating a template
  • Change a template
  • Delete a template
  • Use shared templates

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