How to edit an issue

To change an issue, go to the issue page. If you don't have access to edit the issue, request permissions from the queue owner or your organization's admin.

Note.

Issue pages are updated in real time. If someone edits or adds a comment to an issue that you have open in your browser, you will immediately see a notification on the browser tab.

How to change the issue description

Click next to the issue description and edit the text. Use wiki markup to format text. Click Save to save your changes.

How to attach images and files to an issue

  1. Click next to the issue description.

  2. Drag the files to the area under the description or click Choose files.

    To insert attached images into the description text, click .

  3. Click Save.

How to change the issue details

The issue details are shown in the panel on the right. To change one of the values, click the name of the field. To save changes, click OK.

If you don't see the desired fields in the panel on the right, click to add them.

Set date display type

Values responsible for date and time can be displayed in the full (day, month, year, time) or simplified (day and month) formats.

If you want to change the display type for these values, do the following:

  1. Click  → Personal settings on the upper panel in Tracker or visit the link: https://tracker.yandex.com/settings.

  2. Select the format you need in the Date format block.

  3. Click Save.

Set user display type

You can choose how usernames are displayed on the issue page.

  1. Click  → Personal settings on the upper panel in Tracker or visit the link: https://tracker.yandex.com/settings.

  2. Select one or more options:

    Display login instead of a name The User field will display a user's login.
    Enabling portrait mode for user lists. If multiple values are speficied in the User field, user's portraits are displayed instead of their names. For example, the list of users can be located in the Assignee fiend when choosing multiple values.
  3. Click Save.

How to move an issue to another queue

Attention. When you move an issue, its sub-issues remain in the original queue.

To move an issue:

  1. Choose Actions → Change queue.

  2. Specify the queue to move the issue to.

  3. If necessary, specify the issue parameters and click Move.

How to link issues to each other

If an issue is related to other issues, you can show this relationship in Tracker:

  1. Choose Actions → Add link.

  2. Choose the appropriate type of relationship.

  3. Specify the key of the issue to link to. You can find the key on the issue page, under the title (for example, TEST-1234).

  4. Click Add link.

The number of links to an issue is unlimited. The list of related issues is shown in the Related section under the task description.

How to make an issue a sub-issue

You can make any issue a part of another issue:

  1. Choose Actions → Convert to sub-issue.

  2. Specify the key for the parent issue. You can find the key on the issue page, under the title (for example, TEST-1234).

  3. Click Save.

How to change the parent issue

  1. Open the sub-issue page.

  2. Click next to the name of the parent issue at the top of the page.

  3. Enter the key of the issue that you want to make the parent.

  4. Click Save.

How to remove the link to a parent issue

To remove the link to a parent issue:

  1. Open the sub-issue page.

  2. Click next to the name of the parent issue at the top of the page.

  3. Click Remove link.