Creating triggers

Restriction. Only a queue owner can create, edit and delete triggers by default.

  1. Open the queue page.

  2. To the left of the queue name, select  → Configure.

  3. On the left-hand panel select Automatization → Triggers and click Create trigger.

  4. Enter the trigger name.

  5. Specify thetrigger condition.

  6. Add one or more Trigger actions.

  7. Click Create.