Create a template

To create a template of an issue or comment:

1. Click on the upper panel in Tracker.

2. Click Manage templates.

3. Select an option:

   • Issues to create a template for issues.

   • Comments to create a template for comments.

4. Select the option Management.

5. Click Create a template.

6. Enter a name and description for the template.

7. If you want the template to only be used in a specific queue, enter the queue in the Queue binding box.

8. Fill in the template parameters the same way as when creating a new issue or comment.

9. Click Save.

The new template is available on the template page on the Management tab.