Projects

In Tracker, projects are sets of issues that have a shared goal. Projects come in various forms, from creating a new app or service to holding a conference or renovating the office. Any activity with deadlines and set goals in mind can be thought of as a project.

Projects can include issues from different queues. You can use projects to group together issues managed by different teams as long as they share a goal.

To start working on a project in Tracker, create a new project and add issues. You can appoint a project owner and set deadlines and project statuses. There is a dedicated page for tracking progress on all projects.

  1. Creating a project
  2. Changing project settings
  3. Adding issues to a project
  4. Viewing issues in projects

Creating a project

  1. Open the page of an issue you want to include in your project. If you want to include issues from different queues in a project, you will be able to do that later.

  2. Go to the Projects tab and click Create project.

    Note. If you don't see the Projects tab, ask the queue owner to enable the Display Projects tab option.

  3. Set your project's settings:

    • Name in Russian. Try keeping it short and simple so it's easier to work with.

    • Project owner — Start typing the name or login of the person you want to appoint and choose the appropriate option from the list of suggestions.

    • Project status — The current stage of the project.

    • Start date and Completion date.

    • Queues — List the keys for queues that include issues that you plan to add to the project. This list can always be changed later.

  4. Click Save.

Changing project settings

  1. Open a queue page that's linked to your project. You can open any of them if there are more than one.

  2. Go to the Projects tab.

  3. Once you find your project, click  → Edit.

  4. Configure the project's settings and save your changes.

Adding issues to a project

Restriction.

Your project can only include issues from queues that meet the following conditions:

  • The queue is specified in the project settings.
  • The Display Projects tab option is enabled in the project settings.
Adding issues

  1. Make sure that the queue associated with the issue you want to add is linked to the project.

  2. Open the issue page.

  3. Click the Project field on the right-hand panel. If you don't see the Project field, add it by clicking Choose fields.

  4. Start typing the project's name in the Project field and pick the option you need from the list of suggestions.

Add multiple issues
To add multiple issues to the project at once, use the bulk change feature.

  1. Make sure that all queues associated with the issues you want to add are linked to the project.

  2. Select the issues you need using filters.

  3. Choose the issues you want to add to the project and click Change fields in the bottom panel.

  4. Start typing the project's name in the Project field and pick the option you need from the list of suggestions. If you don't see the Project field, add it by clicking Choose fields.

  5. Click Continue and wait while your issues are processed.

Viewing issues in projects

  1. Open a queue page that's linked to your project. You can open any of them if there are more than one.

  2. Go to the Projects tab.

  3. Click the project name to view that project's issue list.

  4. If you want to create a Gantt chart for your project's issue list, click in the upper-right corner.