Versions and components

Restriction. By default, only the queue owner can configure a queue.

Versions and components are labels that help sort issues within a queue. Each queue has its own set of versions and components that can be assigned to issues.

With versions and components, you can:

  • Separate issues in the same queue that are related to different topics.

  • Configure access rights for issues that belong to different components.

  • Track changes to issues that are related to a particular component or version.

  • Automatically assign new issues to the component owner.

  1. Add a component
  2. Edit a component
  3. Add a version
  4. Edit a version

Add a component

  1. Open the queue page.

  2. Go to the Components tab.

  3. Click Add.

  4. Enter the name for the component.

  5. If necessary, select the responsible person and fill in the component description.

  6. Select the option Assign to issues by default if you want new issues with this component to be automatically assigned to the component owner.

  7. Click Create.

Edit a component

  1. Open the queue page.

  2. Go to the Components tab.

  3. Hold the cursor over the component.

  4. Choose  → Edit .

  5. Make changes and click Save.

Add a version

  1. Open the queue page.

  2. Go to the Versions tab.

  3. Click Add.

  4. Enter a name for the version.

  5. If necessary, enter the start and end dates and fill in the version description. This information is optional.

  6. Click Create.

Edit a version

  1. Open the queue page.

  2. Go to the Versions tab.

  3. Hold the cursor over the version.

  4. Choose  → Edit .

  5. Make changes and click Save.