Changing basic queue settings
To configure the main queue settings:
Open the queue page.
To the left of the queue name, select.
Go to the Basic settings tab.
Configure queue settings.
- General settings:
Queue description. The description is displayed on the queue page on the Description tab.
Issue voting: Allows or prohibits users from voting for issues in the queue.
In Advanced settings:
Required queue fields: Issue fields that are always displayed on the issue page, regardless of user settings.
Notification fields: Issue fields that are displayed in all notifications relating to queue issues.
Send emails: Allows users to send emails to any address directly from the issue page. The message text is attached to the issue as a comment.
- Add issue IDs to the email subject field: Indicates issue keys in the subject field for emails sent from the issue page.
- Don't link to issues from other queues by default: Issue linking doesn't trigger when an issue key from another queue is embedded in a comment or issue description.
- Click Save.