Change the basic queue settings
To configure the main queue settings:
Open the queue page.
To the left of the queue name, select.
On the Basic settings tab, you can set:
Queue description — Any description of the queue. The description is displayed on the queue page on the Description tab.
Voting in issues — You can disable upvoting for issues in the queue.
Required fields for the queue — Issue fields that are always displayed on the issue page, regardless of user settings.
Fields in notifications — Issue fields that will be shown in all notifications about issues in the queue.
Allow emails to be sent externally (beta) — Users can send emails to any address directly from the issue page. The message text is attached to the task as a comment.
- Click Save.