There are no images or formatting in the email or strange symbols show up instead of text
There are a few reasons why this might occur:
- The browser displays data saved in the cache
- Extensions block Yandex.Mail
Yandex.Mail may not work properly due to certain browser extensions or add-ons. You can temporarily disable them to determine if this is the case. If ad blockers or antivirus extensions are causing problems with Yandex.Mail, then you can add the Mail page to the list of exceptions for that particular extension.
- You are using an outdated browser
Install the latest version of your browser.