Searching for messages
If you have a lot of messages in your mailbox and want to find them quickly, you can use the search function. To do this, enter the information you remember about the email in the search box (top right), such as the sender name, the receiving date or some words from the email text.
Other ways to use the search box
If you can't remember what exact grammatical form of a word was used, type any form into the search field and Yandex.Mail will locate all your emails that contain a form of that word. For example, if you search for [estimate], you will find messages containing phrases like “I'm sending you the project estimate” and “Which of the two estimates is based on the new prices?”.
Yandex.Mail also finds the email you're looking for if you search by attachment name or by text contained in the attachment.
Search for emails in a folder or with a certain label
If you are in the Inbox folder, search results will include emails from all of your mail folders except Spam.
If you are in a certain folder or are viewing emails with a certain label, Yandex.Mail will, by default, search in this particular folder or among emails with this label. For example, if you are only looking at emails labeled From Fluffy, the search results will only show emails from your cat Fluffy, regardless of what you search for.
If you do not remember the full name of your contact, start typing it – Yandex.Mail will offer suggestions.
Your previous searches will also appear in the Yandex.Mail suggestions. To disable this option:
- Go to.
- In the section include my previous searches in search suggestions., deselect the option
- Click Save changes.
If you want to set more complex search conditions, click the button (to the right of the search box) to go to the advanced search form.
Here you can specify additional parameters for the email search:
- The email section, such as subject, text or Sender.
- Name of folder.
- Name of label (including standard labels — Important and Unread ).
- Emails with attachments.
- Specific dates.
In the search results you will see a list of suitable emails from all indicated folders of your mailbox, except the Spam folder.
To help you find email in the search results, Yandex.Mail highlights them in the Best matches section. Messages in this section are sorted by relevancy — the best matches come first. In the rest of the search results, messages are sorted in chronological order, from newest to oldest. Messages in Best matches are not duplicated in the other results. You can't turn off the section display.
Remove a message from search results
To delete an email from the list of search results, select it and click Delete.The email is then moved to the Trash, but still shown in the list.
To permanently delete the email from your mailbox, select it again and delete it.
The search isn't working
If you can't find a specific email:
- Make sure that your query doesn't contain errors.
- Try limiting the number of words in your query.
- If you remember any other information about the email (such as names of attached files), include them in the search query.
- If you use the advanced search option, make sure that all the settings are correct.