Buy more storage
If you buy additional Disk space, you automatically get a subscription to Yandex.Disk Pro. This gives you access to additional features:
- Extended history of file changes — 90 days instead of 14.
- No ads on your Yandex.Disk pages and public file pages.
- Unlimited public file downloads.
- Priority support responds within three hours.
- Purchase additional storage
- Can I buy several packages at once?
- Subscription renewal
- Turn off auto-renewal
- What happens when my subscription ends?
- Return money for purchased Yandex.Disk space
- I'm being charged, but I don't know which account I subscribed with
- An error occurred when paying by bank card
- Yandex.Disk space didn't increase after paying
Purchase additional storage
If you use Yandex.Money, you can only pay for space in the account that your Yandex.Money wallet is linked to. You can't pay for a different account using your wallet.
- Go to the Yandex.Disk Pro page.
- Choose the amount of additional Disk space you want — 100 GB or 1 TB.
- Choose a plan:
- Annual subscription, save 17%. Pay once a year.
- Monthly subscription. Pay monthly.
- Choose a payment method:
- Bank card — Enter your bank card details, turn on the Remember data for future purchases option, and click Pay.
- Yandex.Money — Click Pay with Yandex.Money in the bottom-left corner and follow the instructions.
Can I buy several packages at once?
Yes, you can buy any number of the same or different packages. If, for example, you already purchased a 100 GB package and you need another 3 TB, you can buy three 1 TB packages.
Additional Yandex.Disk Pro features are available already at the first purchase.
Subscriptions are renewed automatically: every month or year, your account is charged for the next subscription period. You can unsubscribe at any time.
Turn off auto-renewal
You can cancel automatic subscription renewal at any time on the Yandex.Disk Pro page. To do this, click the Cancel link next to the package. In this case, you can keep the space you've paid for through the end of the pre-paid period.
On the Disk Pro page, you can also see the date that the paid space is available until. We will send an upcoming expiration notice to your Yandex email account close to your packages' expiration date.
If you want to disable auto-renewal and then manually renew your subscription for a month or a year, click first Cancel, and then Extend.
What happens when my subscription ends?
If your paid package expires, you will no longer be able to use the unpaid space. If your files on Yandex.Disk exceed the available space on Yandex.Disk, you will no longer be able to upload new files, share files, or create shared folders. Also the files you shared earlier won't be available for download by public link, but they can be saved to Disk. Other actions with files are not blocked. You can still view files, download them to your computer, and edit, move, and delete them.
To regain access to all features, reduce the amount of space used so that it is does not exceed the total available disk space, or purchase additional space. To free up space, you can delete files from Yandex.Disk or move them to folders on your computer that are not synced with Yandex.Disk.
Return money for purchased Yandex.Disk space
If you purchased additional space on Yandex.Disk by mistake and you now want to get your money back, you can request a refund.
To request a refund, please contact support using the form at the bottom of the page. In the letter, specify your username and the plan you want the refund for.
I'm being charged, but I don't know which account I subscribed with
If you're being charged, but you don't know which account you subscribed with, use the form at the bottom of the page to contact support. In your message, specify the card mask (the first 6 and last 4 digits), the amount and the date on which the money was debited. Also specify whether you require a refund immediately.
An error occurred when paying by bank card
The majority of payment issues occur on your bank’s side. Unfortunately, we receive error messages without any additional information.
Here are some common reasons for payment errors:
Invalid credit card information. Check the credit card number, expiration date, CVV/CVC, and name on the card and then try processing the transaction again.
Insufficient funds in your account.
Card is inactive or expired.
Transaction limit exceeded.
Your bank does not allow internet transactions.
Yandex.Disk space didn't increase after paying
Ensure you were logged in to the account you want to buy additional space for when you paid. Check your mailboxes: the mailbox of the account you purchased additional space for should contain a letter from Yandex.Disk with the receipt. If there is no letter with the receipt or if you purchased additional space for a different account by mistake, please contact support using the form at the bottom of the page.