Troubleshooting

I can't create events

If you received an error message, it means that the Yandex security system finds your account suspicious. Possible reasons are that there is no phone number linked to your account in Yandex.Passport, or that your full name is fictitious.

As such, you will be temporarily blocked from creating events in Yandex.Calendar. To resolve this issue, please provide accurate information on your Yandex.Passport page and link your main phone number on the Phone numbers page. The block will be automatically lifted.

I am not getting any event reminders

Contact Yandex about the problem. In your message, attach the following information:

  • A link to the event
  • The selected means of notification
  • The Yandex login of the person who invited you to the event
  • Your Yandex login

I am not receiving invitations to events

Contact Yandex about the problem. In your message, attach the following information:

  • A link to the event you did not receive an invitation to
  • The selected means of notification
  • The Yandex login of the person who invited you to the event
  • Your Yandex login

Other problem

Contact Yandex about the problem. Tell us about your issue in detail: specify when it occurred and what actions you were performing. If possible, attach a screenshot. Please indicate which browser and what version of it you are using.