Payment

Restriction. In some countries, paid plans are not available for Yandex 360 for Business. If you want to use additional features, contact us at business@support.yandex.ru.

Payment process

If you activated paid options of Yandex 360 for Business, at the beginning of each calendar month, you'll have to pay for the services provided in the previous month.

The cost of services is calculated depending on the number of users who were active in the company during the month.

After the invoice is issued or if you have an overdue amount, you'll get a notification on the Yandex 360 for Business page that you need to pay for the services by the specified due date. There are two payment methods:

  • With a bank card.

    In the upper-right corner, click Pay with bank card. Enter your payment card details and click Pay.

    Restriction. You can pay with cards issued by Russian banks. To pay for services from another country, use a card issued by the YooMoney payment service.
  • Direct transfer to bank account.

    In the upper-right corner, click Download invoice. Pay for the services at your bank or via online banking.

Calculating the monthly cost of services

The cost of using Yandex 360 for Business depends on the number of users in the company. This number may change throughout the month. To account for changes, the cost of using Yandex 360 for Business is calculated per second. You pay only for the time an employee is activated in the service.

Attention. When calculating the number of employees connected during the month, both active and blocked user accounts are considered.

Let's look at examples of calculating the cost of Yandex 360 for Business.

How approximate monthly costs are calculated:

  • “Standard” service plan: 311 rubles per user per month.
  • Part of the month: The percentage of time during the month when an employee was connected to the service.
  • Cost per employee: The service plan multiplied by the part of the month when an employee was connected to the service.

Total cost: The result of adding up the cost for all employees:

Total cost = Service plan × Portion of month 1 + ... + Service plan × Portion of month N

For example: there are two employees in a company. The first employee was added to the service for the whole month. The second employee was added to the service for half a month.

Total cost = ₽311 × 1 + ₽311 × 0.5 = ₽311 + ₽155.50 = ₽466.50

To calculate the exact cost for a month:

  • “Standard” service plan: 311 rubles per user per month.
  • Total time: The number of seconds in a month:
    Total time = Number of days in a month × Number of seconds in a day
  • Employee's active time: The total amount of time during the month when the employee was connected to the service.
  • Cost per employee: The result of the employee's time active multiplied by the per-second cost of being active:
    Cost per employee = Employee's active time × Service plan / Total time

Total cost: The result of adding up the cost for all employees:

Total cost = (Active time 1 + ... + Active time N) × Service plan / Total time

For example: there are two employees in a company. There are 30 days in the reporting month. The first employee was active in the service for the entire month (2,592,000 seconds). The second employee was active in the service for half a month (1,296,000 seconds).

Total cost = (2592000 + 1296000) × ₽311 / (30 × 86400) = ₽466.50

Overdue payments

If you fail to pay your invoice for using paid services within 20 days, the paid features are deactivated automatically.

If the size of uploaded files on Yandex.Disk exceeds the available storage space, file operations are restricted. Remove the restrictions, otherwise, your Yandex.Disk will be completely blocked in 44 days, and in another 6 months, all the files stored on it will be permanently deleted. For more information, go to Activate or change service plan.