FAQ

Installation and updates

• Yandex Browser won't install
• Where can I download a full version of the installer?
• "C:/Users/ ... /Application/browser.exe" cannot be found
• Other questions about installation
• Error updating Yandex Browser
• Why is it important to use the latest Yandex Browser version?
• Which Yandex Browser version am I using?
• Yandex Browser won't update automatically
• What should I do if there's an "Update check failed" error?
• How can I turn off auto updates?
• How can I disable Yandex Browser updates in the background?

Startup and performance

• Yandex Browser won't start
• Browser takes too long to start
• How do I disable Yandex Browser autostart?
• Browser freezes
• Browser is slow
• Browser uses too much memory
• Browser launches a lot of processes

Connection

• Site doesn't open
• Certificate errors
• Proxy server error
• SSL errors
• How can I clear the SSL cache?
• DNS Error
• Error: "The page isn't working. The site redirected you too many times"
• Connection Failure error
• Where is Turbo mode?

Tabs and windows

• Tabs freeze
• Windows and tabs open by themselves
• I can't create a new tab
• Tabs aren't syncing across my devices
• After restarting Yandex Browser, tabs and groups disappeared
• The browser closes with the last tab
• Browser updates tabs all the time
• I can't drag a window

Settings and interface

• Where are the settings?
• What happens when Yandex Browser settings are reset?
• How do I prevent automatic logout on sites?
• How do I pin Yandex Browser?
• How do I remove the Yandex button?
• How do I change the context menu appearance?
• The background doesn't change on the Tableau page
• Other questions

Website content

• Page content displays incorrectly
• The downloads toolbar, suggestions, or dialog boxes are missing
• Site features don't work
• Images are not displayed
• The browser ruins the color rendition
• Disabling JavaScript support

Managing files and downloads

• Browser blocks file downloads
• Download was interrupted
• Files take too long to download
• Files open in Yandex Browser even though the "Open PDF files in browser" option is disabled
• The browser takes too long to check files
• The image is downloaded in WebP format
• What other file formats can I open in Yandex Browser?
• Couldn't download files from Google Drive
• There's no notification when a download is complete

Extensions and Antishock

• An extension stopped working
• The Yandex Mail, Yandex Disk, Yandex Weather, or Yandex Traffic extension isn't working
• Error in the extension, it shuts down
• The extension doesn't change the appearance of the new tab
• Antishock blocks normal ads on my site. What do I do?
• Other questions about Antishock

Video, audio, and games

• Questions about video
• Questions about audio
• Questions about games