Problems displaying website content

Images are not displayed

There are several reasons why the images may not be displayed:

Extensions are installed that restrict the display of page content (for example, AdBlock)
  • Temporarily disable the extension: Extensions.
  • Clear the browser cache.
Image display is disabled in browser settings
  • Enable image display: SettingsShow advanced settingsPrivacyContent settings...Images.
  • Clear the browser cache.

Refresh the page to make sure the problem has been resolved.

Page content is displayed incorrectly

Try refreshing the page, clearing the browser cache, or disabling utilities and browser extensions that may be causing the problem.

Solution 1. Disable utilities

The most frequent reason for problems with displaying sites is using a proxy server or an additional firewall (in addition to the standard Windows firewall). Temporarily disable them to find out if they are connected to the site page's incorrect display. We do not recommend using utilities that result in failure to display pages.

Solution 2. Disable browser extensions

Temporarily disable all browser extensions:

  1. In the SmartBox, enter the address browser://tune.
  2. Set all the options to Off.

For more information, see the section Extensions.

Solution 3. Refresh page
  1. Open the page where the problem with markup is occurring.
  2. Click Ctrl + F5.
Solution 4. Clear the browser cache

To clear the cache, follow these steps:

  1. Click AdvancedClear history.
  2. In the Obliterate the following items from: list, select the beginning of time.
  3. Select the cached files option.
  4. Turn off all the other options (if you only want to delete the browser cache).
  5. Click Clear browsing data.

Ad blocks aren't displayed

If you are experiencing problems with ad displays, write us using the feedback form. Describe the situation in detail, and attach a screenshot if possible.

A site loads but part of the functionality doesn't work

If the site is not working properly, let us know using the feedback form. Describe the situation in detail, and attach a screenshot if possible.

Fonts are displayed incorrectly in the browser

  1. Right-click the Yandex.Browser shortcut icon and select Properties.
  2. Under the Shortcut tab in the Object field, find the address C:\Users\%username%\AppData\Local\Yandex\YandexBrowser\Application\browser.exe and enter a space after it. Then write: --disable-direct-write.
  3. If this didn't help, try enabling ClearType in font settings in Windows Control Panel.

Fuzzy font

Solution 1

Go to the browser://flags page and turn off the DirectWrite option (or select this option if it is already turned off). Check how fonts are displayed in the browser after this.

Solution 2

Disable ClearType antialiasing in Windows settings.

  1. In Windows, open Control PanelSystemAdvanced system settings.
  2. On the Advanced tab, go to the Performance section and click Settings.
  3. On the Visual effects tab, deselect the Smooth edges of screen fonts option.
Solution 3

If you have GDIPP installed (, disable it temporarily and check how fonts are displayed.

images not displayed
flash not played
exceptions for sites
page displayed incorrectly
site doesn't open