Support

Report an issue

If you can't find the information you need in Help or you're having issues with Yandex Browser Lite, please describe your actions step by step. Take a screenshot if possible. This will help our support specialists quickly find a solution for the issue you're experiencing.

Note

To resolve issues with Yandex services, please contact support of these services:

Yandex Browser for desktop

If you have problems using the desktop version of Yandex Browser, you can contact us directly from the browser: go to  → Advanced → Report problem or fill out the form.

Yandex Home page

If your question is about the Yandex Home page (for example, you want to change the theme, customize blocks or icons for services, or find YooMoney), contact us using this form. Select the option Question about Yandex Home page.

Yandex Mail

If your have questions about Yandex Mail (for example, how to disable ads, import messages from other mailboxes, restore deleted emails, or find messages in the Spam folder), use this form.

Yandex Search and search results

If you have questions about Yandex Search and search results (for example, about site ranking or invalid search results), contact us using this form.